Infographic How Telcos Can Provide Hyperpersonalization at Scale Advances in technology, particularly generative AI, are ushering in a new era of continual customer engagement Par Mohan Jayaraman, Kiran Karunakaran, Saurav Kripalu and Annabel Chew How Telcos Can Provide Hyperpersonalization at Scale Auteurs Saurav Kripalu Associé, Singapore Kiran Karunakaran Associé, Singapore Mohan Jayaraman Associé, Singapore Contactez-nous Mots clés Customer Episode Design Customer Experience Customer Value Management Distribution Services Financiers Telecommunications
