Bain uses cookies to improve functionality and performance of this site. More information can be found in our Privacy Policy. By continuing to browse this site, you consent to the use of cookies.

We have limited Portuguese content available. View Portuguese content.

The Economist

First-class air travel is in decline

First-class air travel is in decline

The industry has disrupted itself says Geoffrey Weston, a partner with Bain & Company.

  • março 09, 2019
  • min read

The Economist

First-class air travel is in decline

Airlines are extremely worried about the decline in demand for first class tickets. But they only have themselves to blame.

The industry has disrupted itself, says Geoffrey Weston, a partner with Bain & Company. On short-haul flights, a lower-cost model has won. Most passengers on these routes who would typically have purchased first-class tickets are now sitting in seats with similar legroom to economy, only with an empty middle seat. They instead make do with extras such as lounge access, food and drink to keep costs down.

 

The Economist