My account
Frequently Asked Questions
Frequently Asked Questions
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How do I create an account?
Create an account with Bain & Company using the registration form.
If you are a recent consulting candidate trying to access the Recruits Portal, please click here.
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Where can I find my premium access content?
You can securely access this content on your account dashboard page. You must be logged in to view your dashboard.
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What should I do if I forget or wish to update my password?
Enter your email address here and select "Reset via Email" to be prompted to create a new password. Check your inbox for the system generated email and follow the prompts to reset your password.
If you are a recent consulting candidate trying to access the Recruits Portal, please click here.
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How do I update the email address associated with my account?
Email your request to account.support@bain.com and we will update your account with your new email address.
If you are a recent consulting candidate trying to access the Recruits Portal, please click here. For further questions, click here.
If you are a member of the Bain Alumni network, you can contact the Alumni team directly at alumni.relations@bain.com to update your email address.
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How do I delete my account?
Email your request to account.support@bain.com and we will delete your account.
If you are a member of the Bain Alumni network, you can contact the Alumni team directly at alumni.relations@bain.com to close your account.
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Who do I contact to request help or report a problem with my account?
If you are a recent consulting candidate trying to access the Recruits Portal, please click here. For further questions, click here.
Email account.support@bain.com with any questions or issues and we will respond to you as soon as possible.
If you are a member of the Bain Alumni network, you can contact the Alumni team directly at alumni.relations@bain.com with questions about your account or the Alumni program.