Senior Specialist, Vector Talent Operations

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.

Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

You’ll join Bain’s global Talent team, partnering closely with Program Managers, Guild Leads, HR Business Partners, Talent Operations, and senior leadership across the firm. You’ll work in a highly collaborative, global environment supporting ~1,000 Expert Talent professionals across multiple capabilities, regions, and Guilds, helping translate talent data into insights that shape decision-making and strengthen how Bain attracts, develops, and deploys talent worldwide.

WHERE YOU’LL FIT WITHIN THE TEAM 

As a Senior Specialist, you’ll play a critical role in coordinating and analyzing Bain’s core talent processes for our Expert Client Delivery teams, including ratings, promotions, eNPS, CTSU, and CLSU, and architecting new solutions for leveraging and engaging with talent data. This role sits at the intersection of analytics, program management, and stakeholder engagement, with a strong focus on enabling data-driven talent decisions at scale. You’ll be part of a global team, collaborating remotely with team members across the US, EMEA, and other geographies. It’s an excellent opportunity for someone early in their career who wants to build deep expertise in talent analytics within a dynamic and evolving part of the firm. 

WHAT YOU’LL DO

Talent analytics & reporting (25%)

• Build, maintain, and continuously improve dashboards and recurring reports on key talent metrics, including utilization, deployment, performance, progression, attrition, and capacity forecasting, integrating data from multiple sources
• Conduct targeted analyses to support Guild Leads, HRBPs, and Talent Operations across the full talent lifecycle
• Ensure data accuracy and consistency across multiple global data sources (e.g., Workday, deployment systems, Guild trackers)
• Translate complex datasets into clear, actionable insights and narratives for senior stakeholders

Promotions and ratings processes (40%)

• Own logistics for global promotion and ratings cycles, including calendars, meeting coordination, and attendance tracking
• Maintain and evolve the global master tracker, identifying opportunities to automate data feeds, reduce manual effort, and improve the user experience
• Manage PowerPoint templates, dashboards, and committee materials; prompt guardians and PD advisors for inputs and ensure all case-end reviews are secured
• Run required analytics for promotion materials, including utilization by candidate and by Guild globally, regionally, and locally
• Calculate client utilization and global investment utilization, incorporate upward feedback data, and compute overall ratings based on case-end reviews
• Identify data gaps or inconsistencies and flag areas requiring follow-up
• Analyze patterns in performance outcomes, progression velocity, promotion pipelines, and diversity metrics

Quarterly talent reviews (25%)

• Own all talent data and analytics for quarterly discussions with the Vector Talent Leadership team
• Analyze and present CTSU and CLSU trends globally, regionally, and locally, highlighting best-in-class experiences and areas requiring intervention
• Partner with workforce planning to analyze utilization by Guild at global, regional, and local levels
• Incorporate eNPS data when relevant
• Identify themes and trends across and between quarters
• Build and refine dashboards to automate analyses and present insights in a clear, leadership-ready format

Talent team communications support (10%)

• Automate and maintain distribution lists
• Maintain internal contact lists and directories for the talent team and broader service lines, as needed

ABOUT YOU

Required qualifications

• 3+ years of professional experience in data analytics, people analytics, or operations roles
• Bachelor’s degree, preferably in a quantitative field (e.g., Economics, Engineering, Business, Data Science, or similar)
• Strong analytical and quantitative skills, with exceptional attention to detail and commitment to producing zero-defect work
• Advanced proficiency in Excel
• Experience with data visualization tools (e.g., Tableau, Power BI, or similar)
• Strong problem-solving skills with a practical, action-oriented mindset
• Clear, engaging communicator with confidence in both written and verbal interactions, with the ability to translate data into clear business insights

Preferred qualifications

• Experience in program management, staffing, or human capital–related roles
• Experience building automated reporting pipelines, dashboards, or using Microsoft Automation Tools or SQL / Python for advanced data manipulation
• Comfortable with the use of AI tools, and the application of new AI-powered technologies in talent and data analytics settings
• Current or recent experience at Bain at the Specialist or Senior Specialist level, or equivalent experience at another consulting firm

Key skills and capabilities

• Highly collaborative and customer-service oriented, with the ability to work effectively across teams and stakeholders
• Proactive, entrepreneurial, and organized, with a strong sense of ownership, follow-through and personal accountability
• Energetic relationship-builder who thrives in a team-oriented environment
• Comfortable synthesizing and communicating both qualitative and quantitative insights using a range of analytical tools
• Comfortable working across time zones and supporting a globally distributed team