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      Infographic

      How Connected Devices Are Changing Insurance

      As customer churn rises, smart insurers are focusing on connectivity, digitalization and a thorough understanding of millennials.

      Infographic

      How Connected Devices Are Changing Insurance
      en
      Inspired by

      Insurers: How to Lead in the New Era of Connectivity

      Bain’s Customer Behavior and Loyalty in Insurance report shows how insurers can win by leveraging connected devices, becoming simple and digital, and understanding millennials.

      Video

      The Insurance Opportunity in Connected Devices

      Devices that help monitor health, autos and homes offer insurers new way to attract and retain customers.

      First published in janeiro 2020
      Tags
      • Customer Experience
      • Financial Services
      • Firm Strategy & Operations
      • Insurance
      • Net Promoter System®
      • Omnichannel Strategy

      How We've Helped Clients

      From Laggard to Leader: Desjardins Evolves Member Centricity for the Digital Age

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      Cost Transparency Helps Insurer Strengthen Tech Expense Management Capability

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      Customer focus helps a P&C insurer grow

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      Ajudamos líderes do mundo todo a lidar com desafios e oportunidades cruciais para suas organizações. Juntos, criamos mudanças e resultados duradouros.

      Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks and Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

      Bain Insights. Our perspectives on critical issues global businesses face in today's challenging environment, delivered monthly.

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