Store operations are evolving, and incumbents who adapt to the modern retail environment will see increased sales, productivity, and customer satisfaction. As part of the monthly Forge Retail Showcase series, Jason Tolkin, a manager with the Bain Innovation Exchange, and Kent Knudson, a partner in the firm's Retail practice, discuss the evolution of store operations and hear from innovators driving change within retail. Watch as Leap (07:32), Shelf Engine (38:33), Optoro (53:55), and Standard (1:07:13) discuss their solutions to create unique store experiences for customers and address operational challenges and opportunities through the latest technologies.
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