Coordinator, HR Operations
Description & Requirements
About Us
Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.
In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.
Who you will work with
Incumbent in this role is expected to support Talent Management for consulting staff at BCN India.
The team member aligns with Senior Specialist HR/Manager HR for end-to-end management of the HR processes, ensures required interventions, analysis, participate in process improvement, and manages internal stakeholder communication.
About you
- Work experience range - 3-5 years along with MBA in Human resources or 4+ years with a Graduate degree with hands-on experience managing and supporting the employee lifecycle processes.
- Sound understanding of HR function, fundamentals, and talent management processes.
- Proficient in Excel and PowerPoint with the ability to manage MIS and reporting.
- Data handling and data analysis is a must.
- Experience in managing HRMS (Workday) is a must.
- Understanding of Tableau or any other data analysis tool is preferred
- High level of detail orientation, interpersonal skills,and integrity.
- Strong organization skills – the ability to meet timelines, prioritize assignments, and juggle multiple tasks simultaneously.
What you’ll do:
- Execute routine HR operations transactions as per defined processes and supervision.
- Manage and support the HRMS (Workday) to ensure data is up-to-date, accurate, and aligned with global standards
- Manage complete employee offboarding process and ensure data update on real time basis
- Assist in collation and preparation of standard payroll, leave, and benefits inputs.
- Manage medical insurance process for all employees and support in annual renewals
- Coordinate with internal teams and external service providers for task follow‑ups and closures.
- Respond to standard employee queries using prescribed guidelines and escalate exceptions.
- Prepare standard reports and data extracts using approved formats and templates.
- Maintain documentation to support audits, compliance, and reconciliations.
- Adhere strictly to confidentiality, data privacy, and information security requirements
- Participate in HR projects or initiatives
What makes us a great place to work
We are proud to be consistently recognised as one of the world’s best places to work, a champion of diversity, and a model of social responsibility. Bain is ranked the #1 consulting firm on Glassdoor’s Best Places to Work list and has maintained a top-four position for over 12 years. We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can thrive professionally and personally. We are publicly recognised by Fortune, Vault, Glassdoor, Working Mother, and the Human Rights Campaign for being a great place to work for diversity, inclusion, women, LGBTQ+, and parents.