Skip to Content
  • 오피스

    오피스

    미주
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    유럽, 중동, 아프리카
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Doha
    • Dubai
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Riyadh
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    아시아, 호주
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    오피스 전체보기
  • 얼럼나이
  • 미디어 센터
  • 구독
  • 연락처
  • Korea | 한국어

    지역 및 언어 선택

    글로벌
    • Global (English)
    미주
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    유럽, 중동, 아프리카
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    아시아, 호주
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    관심 있는 내용을 북마크하여 Red 폴더에 저장할 수 있습니다. Red 폴더 에서 저장된 내용을 읽거나 공유해보세요.

    Explore Bain Insights
  • 산업
    메인 메뉴

    산업

    • 우주항공, 방산 및 정부 서비스
    • 농업 관련 산업
    • 화학
    • 인프라, 건설 및 건축 자재
    • 소비재
    • 금융 서비스
    • 헬스케어
    • 산업용 기계 및 장비
    • 미디어 및 엔터테인먼트
    • 금속
    • 광업
    • 석유 및 가스
    • 제지 및 패키징 산업
    • 사모펀드
    • 사회 및 공공 부문
    • 유통
    • 기술
    • 텔레콤
    • 운송
    • 여행·여가
    • 유틸리티 및 재생가능 에너지
  • 컨설팅 서비스
    메인 메뉴

    컨설팅 서비스

    • Customer Experience
    • ESG
    • Innovation
    • M&A
    • 운영
    • 조직
    • 사모펀드
    • 고객 전략 및 마케팅
    • 전략
    • AI, 인사이트 및 솔루션
    • Technology
    • 변화 혁신
  • Digital
  • 인사이트
  • 베인 소개
    메인 메뉴

    베인 소개

    • 업무 소개
    • 베인의 신념
    • 구성원 및 리더십 소개
    • 고객 성과
    • 주요 수상 경력
    • 글로벌 파트너사
    Further: Our global responsibility
    • 다양성과 포용
    • 사회 공헌 활동
    • Sustainability
    • World Economic Forum
    Learn more about Further
  • Careers
    메인 메뉴

    Careers

    • Work with Us
      Careers
      Work with Us
      • Find Your Place
      • Our Work Areas
      • Integrated Teams
      • Students
      • Internships & Programs
      • Recruiting Events
    • Life at Bain
      Careers
      Life at Bain
      • Blog: Inside Bain
      • Career Stories
      • Our People
      • Where We Work
      • Supporting Your Growth
      • Affinity Groups
      • Benefits
    • Impact Stories
    • Hiring Process
      Careers
      Hiring Process
      • What to Expect
      • Interviewing
    FIND JOBS
  • 오피스
    메인 메뉴

    오피스

    • 미주
      오피스
      미주
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • 유럽, 중동, 아프리카
      오피스
      유럽, 중동, 아프리카
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Doha
      • Dubai
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Riyadh
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • 아시아, 호주
      오피스
      아시아, 호주
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    오피스 전체보기
  • 얼럼나이
  • 미디어 센터
  • 구독
  • 연락처
  • Korea | 한국어
    메인 메뉴

    지역 및 언어 선택

    • 글로벌
      지역 및 언어 선택
      글로벌
      • Global (English)
    • 미주
      지역 및 언어 선택
      미주
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • 유럽, 중동, 아프리카
      지역 및 언어 선택
      유럽, 중동, 아프리카
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • 아시아, 호주
      지역 및 언어 선택
      아시아, 호주
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    메인 메뉴
    Saved items (0)

    You have no saved items.

    관심 있는 내용을 북마크하여 Red 폴더에 저장할 수 있습니다. Red 폴더 에서 저장된 내용을 읽거나 공유해보세요.

    Explore Bain Insights
  • 산업
    • 산업

      • 우주항공, 방산 및 정부 서비스
      • 농업 관련 산업
      • 화학
      • 인프라, 건설 및 건축 자재
      • 소비재
      • 금융 서비스
      • 헬스케어
      • 산업용 기계 및 장비
      • 미디어 및 엔터테인먼트
      • 금속
      • 광업
      • 석유 및 가스
      • 제지 및 패키징 산업
      • 사모펀드
      • 사회 및 공공 부문
      • 유통
      • 기술
      • 텔레콤
      • 운송
      • 여행·여가
      • 유틸리티 및 재생가능 에너지
  • 컨설팅 서비스
    • 컨설팅 서비스

      • Customer Experience
      • ESG
      • Innovation
      • M&A
      • 운영
      • 조직
      • 사모펀드
      • 고객 전략 및 마케팅
      • 전략
      • AI, 인사이트 및 솔루션
      • Technology
      • 변화 혁신
  • Digital
  • 인사이트
  • 베인 소개
    • 베인 소개

      • 업무 소개
      • 베인의 신념
      • 구성원 및 리더십 소개
      • 고객 성과
      • 주요 수상 경력
      • 글로벌 파트너사
      Further: Our global responsibility
      • 다양성과 포용
      • 사회 공헌 활동
      • Sustainability
      • World Economic Forum
      Learn more about Further
  • Careers
    최근 검색어
      최근 방문 페이지

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      Ivey Business Journal

      Fighting Incumbency Sclerosis

      Fighting Incumbency Sclerosis

      To cure incumbency sclerosis, companies must root out complexity, simplify and build flexible operating models.

      글 Eric Garton

      • 읽기 소요시간

      Article

      Fighting Incumbency Sclerosis
      en

      This article originally appeared on Ivey Business Journal.

      Thanks to new technologies and innovative new ways of doing business, established incumbents across all industries have never been more vulnerable to attack by agile challengers who can make rapid inroads with relatively little capital or resources. Indeed, the following dynamic triad of forces clearly favours today’s disrupters: virtualization, digitalization, and capital superabundance.

      Using low-cost third-party services, companies can virtualize parts of the value chain, farming out functions that traditionally were done within their four walls. Nearly everything can be outsourced, including R&D, manufacturing, and sales. Online platforms even make it possible to engage labour or find office space on demand. Digitalization undermines the incumbent’s advantage of owning the channel to the customer. E-commerce business models give challengers instant, low-cost access to all types of customers. Finally, in an age of superabundant capital, access to capital is less of a hurdle. Bain & Company’s Macro Trends Group estimates that the global supply of financial capital has tripled to 10 times global gross domestic product since the 1980s, making capital plentiful and cheap.

      Together, these three factors—virtualization, digitalization, and access to capital—have helped bring to life surprisingly potent competitors, including unicorns (start-ups valued at more than US$1 billion), which are no longer as rare as their name suggests. As a result, the half-life of business models has been shrinking and incumbents have been disappearing at an increasingly rapid rate—swallowed up in mergers, taken over by activist investors, or broken up. According to Bain research, two out of three large companies (worth US$5 billion or more) will stall out, go bankrupt, be acquired, or break into pieces in the next 15 years.

      However, as noted in Time, Talent, Energy: Overcome Organizational Drag and Unleash Your Team’s Productive Power, the rise of disrupters does not fully explain the ever-shorter lifespans of incumbents. In fact, when we asked executives what they believe are the obstacles to growth, 85 percent of the reasons they cited were internal barriers. Large, long-established companies suffer from the disease we call “incumbency sclerosis,” which leads to strategic rigidity and an inability to adapt. Hobbled by overly complex organizations and inflexible operating models, victims find it difficult to mount a rapid response, even when the threat is completely obvious and perhaps even life-threatening.

      Dollar Shave Club is a useful case to illustrate both the power of the dynamic triad and the perils of incumbency sclerosis. In 2012, the start-up had the audacious idea to attack one of the strongest incumbents around—Gillette. At the time, the century-old company, now a subsidiary of Procter & Gamble, held about 60 percent of the U.S. razor-blade market, and its (increasingly expensive) razors and blades were sold in drugstores and supermarkets everywhere. Dollar Shave Club’s founders created a new business model—delivering a monthly supply of lower-cost blades directly to consumers who ordered online, relieving two pain points: the cost and the trip to the store. The company outsourced production to a South Korean manufacturer, outsourced logistics to a company in Kentucky, and even figured out a cheap way to be heard above Gillette’s massive advertising campaigns. It posted a clever video on YouTube that went viral and was seen by more than 20 million viewers.

      The Dollar Shave Club case has a happy(ish) ending for Gillette, which recognized the danger and set about creating its own monthly supply program. The Gillette Shave Club, launched three years after Dollar Shave Club, has captured about 20 percent of the market (compared with 53 percent for Dollar Shave Club). Procter & Gamble rival Unilever purchased Dollar Shave Club in 2015 for US$1 billion, officially making the 190-employee company a unicorn.

      In doing so, Unilever exercised one of the great remaining advantages that incumbents have—the ability to buy their way into new markets or buy the upstart challenger.

      The pathology of incumbency sclerosis is well understood, but the disease is difficult to cure. Strategic mergers and acquisitions (M&A) constitute one of several possible prescriptions, but their effectiveness depends on providing a catalyst for change in the acquirer’s business model, organizational model, and culture—if the acquired company is not destroyed in the process. And M&A is not a super-drug. The cure for incumbency sclerosis is more often a drug cocktail that includes M&A but also includes other efforts to root out complexity, simplify the company, and build flexible operating models that allow incumbents to take advantage of the same triad of virtualization, digitalization, and low-cost capital that their disrupters use so effectively against them.

      Eric Garton, co-author of Time, Talent, Energy: Overcome Organizational Drag and Unleash Your Team’s Productive Power, has written and spoken widely on organizational issues. A partner in Bain & Company’s Chicago office, he leads the firm’s Global Organization practice and is a senior member of its Consumer Products and Industrial Goods & Services practices.

      저자
      • Headshot of Eric Garton
        Eric Garton
        파트너, Chicago
      문의하기
      관련 컨설팅 서비스
      • 조직
      전략
      Barriers and Pathways to Sustainable Growth: Harnessing the Power of the Founder's Mentality

      Some companies have been able to anticipate and address the internal obstacles to growth.

      자세히 보기
      M&A
      Maximizing Your Merger's Potential

      Companies are using merger integration as a catalyst for achieving the full potential for both companies’ operations. But the path to success isn’t the same for every company.

      자세히 보기
      조직
      Want More Out of Your AI Investments? Think People First

      To unlock AI’s exponential productivity potential, companies must modernize workflow and workforce in tandem.

      자세히 보기
      조직
      Stay Relevant, Spark Energy: Pedro Arnt, CEO dLocal

      How can a hyperscaler grow at lightning speed without losing its soul? 

      자세히 보기
      조직
      Compete, Evolve, Compete Again

      What does it really take to stay relevant when the world refuses to stand still?

      자세히 보기
      First published in 4월 2017
      태그
      • 조직

      프로젝트 사례

      전략 A Bold New Strategy Restores a Bank to a Leadership Position

      See more related case studies

      조직 Centralization boosts performance for an energy giant

      See more related case studies

      조직 A Regional Operating Model Lifts European Sales for a Medical Device Maker

      See more related case studies

      베인에 궁금하신 점이 있으신가요?

      베인은 주저 없이 변화를 마주할 줄 아는 용감한 리더들과 함께합니다. 그리고, 이들의 담대한 용기는 고객사의 성공으로 이어집니다.

      급변하는 비즈니스 환경에서 살아남기 위한 선도자의 시각. 월간 Bain Insights에서 글로벌 비즈니스의 핵심 이슈를 확인하십시오.

      *개인정보 정책을 읽었으며 그 내용에 동의합니다.

      Privacy Policy를 읽고 동의해주십시오.
      Bain & Company
      문의하기 환경정책 Accessibility 이용약관 개인정보 보호 쿠키 사용 정책 Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      문의하기

      무엇을 도와드릴까요?

      • 프로젝트 문의
      • 채용 정보
      • 언론
      • 제휴 문의
      • 연사 초청
      오피스 전체보기