Skip to Content
  • 오피스

    오피스

    미주
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    유럽, 중동, 아프리카
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Doha
    • Dubai
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Riyadh
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    아시아, 호주
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    오피스 전체보기
  • 얼럼나이
  • 미디어 센터
  • 구독
  • 연락처
  • Korea | 한국어

    지역 및 언어 선택

    글로벌
    • Global (English)
    미주
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    유럽, 중동, 아프리카
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    아시아, 호주
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    관심 있는 내용을 북마크하여 Red 폴더에 저장할 수 있습니다. Red 폴더 에서 저장된 내용을 읽거나 공유해보세요.

    Explore Bain Insights
  • 산업
    메인 메뉴

    산업

    • 우주항공, 방산 및 정부 서비스
    • 농업 관련 산업
    • 화학
    • 인프라, 건설 및 건축 자재
    • 소비재
    • 금융 서비스
    • 헬스케어
    • 산업용 기계 및 장비
    • 미디어 및 엔터테인먼트
    • 금속
    • 광업
    • 석유 및 가스
    • 제지 및 패키징 산업
    • 사모펀드
    • 사회 및 공공 부문
    • 유통
    • 기술
    • 텔레콤
    • 운송
    • 여행·여가
    • 유틸리티 및 재생가능 에너지
  • 컨설팅 서비스
    메인 메뉴

    컨설팅 서비스

    • Customer Experience
    • ESG
    • Innovation
    • M&A
    • 운영
    • 조직
    • 사모펀드
    • 고객 전략 및 마케팅
    • 전략
    • AI, 인사이트 및 솔루션
    • Technology
    • 변화 혁신
  • Digital
  • 인사이트
  • 베인 소개
    메인 메뉴

    베인 소개

    • 업무 소개
    • 베인의 신념
    • 구성원 및 리더십 소개
    • 고객 성과
    • 주요 수상 경력
    • 글로벌 파트너사
    Further: Our global responsibility
    • 다양성과 포용
    • 사회 공헌 활동
    • Sustainability
    • World Economic Forum
    Learn more about Further
  • Careers
    메인 메뉴

    Careers

    • Work with Us
      Careers
      Work with Us
      • Find Your Place
      • Our Work Areas
      • Integrated Teams
      • Students
      • Internships & Programs
      • Recruiting Events
    • Life at Bain
      Careers
      Life at Bain
      • Blog: Inside Bain
      • Career Stories
      • Our People
      • Where We Work
      • Supporting Your Growth
      • Affinity Groups
      • Benefits
    • Impact Stories
    • Hiring Process
      Careers
      Hiring Process
      • What to Expect
      • Interviewing
    FIND JOBS
  • 오피스
    메인 메뉴

    오피스

    • 미주
      오피스
      미주
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • 유럽, 중동, 아프리카
      오피스
      유럽, 중동, 아프리카
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Doha
      • Dubai
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Riyadh
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • 아시아, 호주
      오피스
      아시아, 호주
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    오피스 전체보기
  • 얼럼나이
  • 미디어 센터
  • 구독
  • 연락처
  • Korea | 한국어
    메인 메뉴

    지역 및 언어 선택

    • 글로벌
      지역 및 언어 선택
      글로벌
      • Global (English)
    • 미주
      지역 및 언어 선택
      미주
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • 유럽, 중동, 아프리카
      지역 및 언어 선택
      유럽, 중동, 아프리카
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • 아시아, 호주
      지역 및 언어 선택
      아시아, 호주
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    메인 메뉴
    Saved items (0)

    You have no saved items.

    관심 있는 내용을 북마크하여 Red 폴더에 저장할 수 있습니다. Red 폴더 에서 저장된 내용을 읽거나 공유해보세요.

    Explore Bain Insights
  • 산업
    • 산업

      • 우주항공, 방산 및 정부 서비스
      • 농업 관련 산업
      • 화학
      • 인프라, 건설 및 건축 자재
      • 소비재
      • 금융 서비스
      • 헬스케어
      • 산업용 기계 및 장비
      • 미디어 및 엔터테인먼트
      • 금속
      • 광업
      • 석유 및 가스
      • 제지 및 패키징 산업
      • 사모펀드
      • 사회 및 공공 부문
      • 유통
      • 기술
      • 텔레콤
      • 운송
      • 여행·여가
      • 유틸리티 및 재생가능 에너지
  • 컨설팅 서비스
    • 컨설팅 서비스

      • Customer Experience
      • ESG
      • Innovation
      • M&A
      • 운영
      • 조직
      • 사모펀드
      • 고객 전략 및 마케팅
      • 전략
      • AI, 인사이트 및 솔루션
      • Technology
      • 변화 혁신
  • Digital
  • 인사이트
  • 베인 소개
    • 베인 소개

      • 업무 소개
      • 베인의 신념
      • 구성원 및 리더십 소개
      • 고객 성과
      • 주요 수상 경력
      • 글로벌 파트너사
      Further: Our global responsibility
      • 다양성과 포용
      • 사회 공헌 활동
      • Sustainability
      • World Economic Forum
      Learn more about Further
  • Careers
    최근 검색어
      최근 방문 페이지

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      LinkedIn

      How to cut the waste at colleges that's driving up tuition costs

      How to cut the waste at colleges that's driving up tuition costs

      Universities must learn how to do more with less.

      글 Jeff Denneen

      • 읽기 소요시간

      Article

      How to cut the waste at colleges that's driving up tuition costs
      en

      This article originally appeared in LinkedIn.

      Why do US colleges and universities continue to spend beyond their means, even after years of public outcry over the rising price of a degree?

      My take, after hundreds of conversations with campus leaders: Power is so diffuse, emanating from the faculty to central administration, that broad change cannot be mandated. In the corporate setting, by contrast, it’s easier for an executive team to make decisions and direct employees to execute.

      This dynamic shouldn’t let higher ed leaders off the hook. Some institutions have found ways to implement a strategy that allows the organization to better define and focus on its core academic mission, to reduce costs and to develop innovative programs. Faculty members may have a low tolerance for business administration and change that disrupts their routines, but most care deeply about the educational mission of the institution and will listen to evidence that argues for change.

      At schools that have managed to effect meaningful change, I’ve often seen the leadership start by disabusing the campus of three myths.

      Myth 1: The status quo is an option. Too often, stakeholders believe that the current cash crunch and need for change are a temporary phenomenon that will subside as the economy continues to improve. Those who see things this way probably haven’t been exposed to the data showing that many institutions are overleveraged, with financial statements that are significantly weaker than they were several years ago. Deans, faculty and other key stakeholders must be shown clear and compelling facts to disprove the “return to the status quo” notion and to clarify the negative consequences of inaction.

      Myth 2: Each unit can solve its own problems. The magnitude of the challenge is too great and the organization is too complex for changes to be restricted to certain corners of the campus. Scale matters when you are trying to minimize the cost of administrative functions and deliver better service at the same time. Few departments or colleges on a campus have enough scale to achieve real benefits. So change will take deep root only when it cuts across the institution.

      At one university I worked with, the central facilities administration wanted to improve classroom utilization to accommodate a growing student body without building new classrooms or renovating old ones. Many rooms had been scheduled and managed at the department level in nonstandard blocks, so the administration offered an inducement: In exchange for standardizing schedules and allowing nondepartmental use of classrooms, the administration would pay for technology upgrades. Beyond capital savings, the teamwork and standardization saved the university $800,000 and gave it more flexibility in negotiating its overhead rate with federal grant-making agencies.

      Myth 3: Smaller budgets mean worse service. People on many campuses have the misconception that if you cut a budget, quality will decline. Given the fragmented, subscale nature of how services typically were provided, this might have been true in the past.

      But a high-performing organization busts this myth. Poorly run operations actually costmore than well-run operations for a given service level (assuming the poor operations can actually deliver on that service level). In a function where people aren’t well trained, don’t have the requisite expertise and lack well-defined processes and tools, it takes longer to get things done, more mistakes and rework occur, and “customers” spend more time checking in and voicing complaints.

      For higher education, there is no status quo. The industry is at a major inflection point and will change dramatically over the next 10 years. Individual colleges within a university can’t solve the problem on their own; instead, they will have to take a pan-university perspective. (Don’t get me started on the antiquated nature of the typical college structure!)

      Universities must learn how to do more with less. Unlike other industries, higher education has not yet managed to come down the experience curve, where cost per unit of output declines over time. That dynamic must end if traditional colleges and universities expect to compete and thrive amidst the new realities of higher ed.

      저자
      • Headshot of Jeff Denneen
        Jeff Denneen
        파트너, Atlanta
      문의하기
      관련 산업
      • 사회 및 공공 부문
      사회 및 공공 부문
      The Financially Sustainable University

      A focused strategy can help colleges and universities reinvent their industry and stop spending beyond their means.

      자세히 보기
      사회 및 공공 부문
      Why America's universities need to go to business school

      It’s no secret that the cost of a bachelor’s degree has grown out of reach for many American families. Less well known is why.

      자세히 보기
      사회 및 공공 부문
      The Rise of the Canadian Venture Scientist

      This is Canada’s moment to turn AI pioneers into venture builders.

      자세히 보기
      사회 및 공공 부문
      Educated but Underprepared: Closing the Career Readiness Gap

      Both young Americans and potential employers are navigating a rapidly evolving job market. Career-connected high school experiences lay the foundation for success.

      자세히 보기
      사회 및 공공 부문
      Can Food Companies Unwrap a New Strategy?

      Industry relevance is up for grabs as macro forces disrupt the old order. Bold moves will herald the sector’s future leaders.

      자세히 보기
      First published in 10월 2014
      태그
      • 사회 및 공공 부문

      프로젝트 사례

      변화 혁신 전략 Turning around a pioneering service for working parents with sick children

      See more related case studies

      성과 개선 Supporting excellence at Charlestown High School

      See more related case studies

      운영 Empowering a nonprofit to expand its mission: Reducing the high school dropout rate

      See more related case studies

      베인에 궁금하신 점이 있으신가요?

      베인은 주저 없이 변화를 마주할 줄 아는 용감한 리더들과 함께합니다. 그리고, 이들의 담대한 용기는 고객사의 성공으로 이어집니다.

      급변하는 비즈니스 환경에서 살아남기 위한 선도자의 시각. 월간 Bain Insights에서 글로벌 비즈니스의 핵심 이슈를 확인하십시오.

      *개인정보 정책을 읽었으며 그 내용에 동의합니다.

      Privacy Policy를 읽고 동의해주십시오.
      Bain & Company
      문의하기 환경정책 Accessibility 이용약관 개인정보 보호 쿠키 사용 정책 Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      문의하기

      무엇을 도와드릴까요?

      • 프로젝트 문의
      • 채용 정보
      • 언론
      • 제휴 문의
      • 연사 초청
      오피스 전체보기