Skip to Content
  • 오피스

    오피스

    미주
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    유럽, 중동, 아프리카
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Doha
    • Dubai
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Riyadh
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    아시아, 호주
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    오피스 전체보기
  • 얼럼나이
  • 미디어 센터
  • 구독
  • 연락처
  • Korea | 한국어

    지역 및 언어 선택

    글로벌
    • Global (English)
    미주
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    유럽, 중동, 아프리카
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    아시아, 호주
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    관심 있는 내용을 북마크하여 Red 폴더에 저장할 수 있습니다. Red 폴더 에서 저장된 내용을 읽거나 공유해보세요.

    Explore Bain Insights
Bain.com 홈페이지
Founder's Mentality®
  • Overview
  • About
    Bain.com 홈페이지
    Founder's Mentality®

    About

    • About Founder's Mentality
    • About Micro-battles
  • Podcast
  • Book
  • Blog
  • 오피스
    메인 메뉴

    오피스

    • 미주
      오피스
      미주
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • 유럽, 중동, 아프리카
      오피스
      유럽, 중동, 아프리카
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Doha
      • Dubai
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Riyadh
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • 아시아, 호주
      오피스
      아시아, 호주
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    오피스 전체보기
  • 얼럼나이
  • 미디어 센터
  • 구독
  • 연락처
  • Korea | 한국어
    메인 메뉴

    지역 및 언어 선택

    • 글로벌
      지역 및 언어 선택
      글로벌
      • Global (English)
    • 미주
      지역 및 언어 선택
      미주
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • 유럽, 중동, 아프리카
      지역 및 언어 선택
      유럽, 중동, 아프리카
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • 아시아, 호주
      지역 및 언어 선택
      아시아, 호주
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    메인 메뉴
    Saved items (0)

    You have no saved items.

    관심 있는 내용을 북마크하여 Red 폴더에 저장할 수 있습니다. Red 폴더 에서 저장된 내용을 읽거나 공유해보세요.

    Explore Bain Insights
Founder's Mentality®
Founder's Mentality®
  • 산업
    • 산업

      • 우주항공, 방산 및 정부 서비스
      • 농업 관련 산업
      • 화학
      • 인프라, 건설 및 건축 자재
      • 소비재
      • 금융 서비스
      • 헬스케어
      • 산업용 기계 및 장비
      • 미디어 및 엔터테인먼트
      • 금속
      • 광업
      • 석유 및 가스
      • 제지 및 패키징 산업
      • 사모펀드
      • 사회 및 공공 부문
      • 유통
      • 기술
      • 텔레콤
      • 운송
      • 여행·여가
      • 유틸리티 및 재생가능 에너지
  • 컨설팅 서비스
    • 컨설팅 서비스

      • Customer Experience
      • ESG
      • Innovation
      • M&A
      • 운영
      • 조직
      • 사모펀드
      • 고객 전략 및 마케팅
      • 전략
      • AI, 인사이트 및 솔루션
      • Technology
      • 변화 혁신
  • Digital
  • 인사이트
  • 베인 소개
    • 베인 소개

      • 업무 소개
      • 베인의 신념
      • 구성원 및 리더십 소개
      • 고객 성과
      • 주요 수상 경력
      • 글로벌 파트너사
      Further: Our global responsibility
      • 다양성과 포용
      • 사회 공헌 활동
      • Sustainability
      • World Economic Forum
      Learn more about Further
  • Careers
    최근 검색어
      최근 방문 페이지

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      Founder's Mentality Blog

      Introducing Your Chief Time Officer

      Introducing Your Chief Time Officer

      Brilliant CEOs invest in developing a strong partnership with their EA to help manage their time.

      글 James Allen

      • 읽기 소요시간

      Article

      Introducing Your Chief Time Officer
      en

      Over the past six weeks, I’ve had the same conversation eight times with new CEOs: They explain to me how insanely busy they are and I suggest to them that they need to assign a “chief time officer” (CTO)—aka a really effective executive assistant.

      Time is a CEO’s most precious resource. As we noted in an article called “Resolving the CEO’s dilemma,” the first step in getting control of a job so demanding is establishing careful time management. An effective CEO can accomplish an amazing amount, but nobody can do it all. Leaders are constantly forced to make trade-offs between extremely important priorities. By definition, focusing on any one thing means neglecting something else.

      What consistently surprises me, however, is how many otherwise brilliant CEOs underinvest in developing a strong partnership with their EA to help manage their time. Some CEOs, of course, are masters at creating these partnerships, and I’ll try to summarize their best practices below. But too many ignore this crucial relationship and expose themselves to severe energy drain as a result.

      Learn more

      About the Founder's Mentality

      The three elements of the Founder's Mentality help companies sustain performance while avoiding the inevitable crises of growth.

      If your EA is a bad partner in terms of managing time, the partnership can break you. First, your agenda fills up with ceremonial calls on the “office of the CEO”—for retirements, customer-care-center openings, speeches, interviews, meet-and-greets, etc. These meetings fire a shotgun blast of distracting moments into your weekly agenda.

      Second, a bad EA will open your calendar to the world, leading to lots of tug-and-war matches among members of your leadership team seeking to lay claim to your time. You probably don’t even know this is happening, but take a look outside your door sometime to see if two or three of these folks are hovering over the shoulder of your assistant, peering through your personal diary. They are deciding where and when you should be during the week and, in the end, the loudest or most manipulative is probably deciding your agenda.

      Third, a bad EA can leave you breathless, with every second of the day packed with every request to talk to you. It feels efficient, because your days are fun and filled. But you will find yourself looking back each Friday and trying to figure out a single thing you accomplished. You’ll find your own to-do list has been given less priority than everyone else’s. You will be exhausted but ineffective, treading water instead of swimming forward.

      In contrast, developing a great EA into a chief time officer can transform your effectiveness. Here are five best practices to get you thinking:

      1. Your CTO is custodian of the 60:40 rule. This rule states that 60% of the time you are reactive, working for others as leader of the firm, playing the CEO role. But 40% of the time should be devoted to your agenda, pursuing your multiyear objectives to transform your company. A good CTO makes this happen. For example, your EA protects your Fridays and gives you three hours each morning (say, 7–10 AM) that are “on hold” for your priorities.
      2. Your CTO is custodian of your frontline communications. You define the “kings” of your company with whom you want to “direct connect,” and your EA makes sure that you talk to each king once a quarter. How might this happen? You carry a laminated card with all the kings and all their mobile phone numbers. Your EA updates you weekly with the set of “next calls” you need to make. You find 15-minute gaps in your diary—on the way to the airport, between meetings—where you are able to place four calls. Your EA keeps track and forces the cadence. The list can contain any important stakeholder. But emphasize the front line, because that’s the stakeholder that typically falls to the bottom of the list.
      3. Your CTO keeps you customer-focused. Your EA makes sure every drive from every airport stops by a retail shop, a branch, a warehouse or some frontline part of your business. Before the car rushes you from the airport to local HQ, it stops and lets you talk to customers or employees. The signal quickly gets around the organization that these touchpoints matter to you.
      4. Your CTO hides you periodically to give you a chance to recharge or refocus. Rather than make every minute of every day transparent to every employee (so they can argue amongst themselves how you spend your time), your EA makes your calendar a confidential document. And occasionally, your EA makes you disappear. You left Japan and are due back in England. But what if you stopped at your summer home for 18 hours before rushing back to HQ? Who needs to know—and imagine how much stronger you will be with the battery recharged?
      5. Your CTO keeps you from getting fatter. You are worried about health. Your CTO knows your personal sustainability goals and helps you achieve them. How much better will it be if your EA has even more motivation than you do to keep you healthy? The cookies will disappear from meeting rooms, you’ll see a lot more green and you’ll know you have a silent partner in your own personal sustainability fight.

      These are five simple ideas. They assume that your EA is extremely good at managing your diary and making sure you are in all the key meetings to do your job. But these ideas also suggest how you can use time management to actually master the job, not just survive it.

      Time is as important to you as talent and capital are to the company. You have a chief talent officer and a chief finance officer. There’s a chief time officer sitting outside your door. Sign ‘em up.

      저자
      • Headshot of James Allen
        James Allen
        어드바이저 파트너, London
      문의하기
      관련 컨설팅 서비스
      • 전략
      Change Management
      Micro-battles and the Journey to Scale Insurgency

      Discrete, fast-moving initiatives bring focus to strategic choices and help companies rediscover the art of getting stuff done.

      자세히 보기
      전략
      The Founder's Mentality: How to Overcome the Predictable Crises of Growth

      The Founder's Mentality® can help businesses achieve lasting, profitable growth.

      자세히 보기
      전략
      Barriers and Pathways to Sustainable Growth: Harnessing the Power of the Founder's Mentality

      Some companies have been able to anticipate and address the internal obstacles to growth.

      자세히 보기
      창업자 정신
      The Magic of Founder-led Companies

      Companies with their founder present performed twice as well as their peers in the S&P 500 over the past decade.

      자세히 보기
      전략
      Six Threats Demand a New Playbook for Banks in Wealth and Asset Management

      AI, direct-to-consumer models, and the return of local priorities are redrawing industry lines.

      자세히 보기
      First published in 9월 2014
      태그
      • 전략
      • 창업자 정신

      프로젝트 사례

      전략 A Conglomerate Charts a New Global Strategy

      See more related case studies

      고객 전략 및 마케팅 Designing a Sales Compensation Plan Based on an Unusual Metric

      See more related case studies

      성과 개선 Transforming a telecommunications giant

      See more related case studies

      베인에 궁금하신 점이 있으신가요?

      베인은 주저 없이 변화를 마주할 줄 아는 용감한 리더들과 함께합니다. 그리고, 이들의 담대한 용기는 고객사의 성공으로 이어집니다.

      급변하는 비즈니스 환경에서 살아남기 위한 선도자의 시각. 월간 Bain Insights에서 글로벌 비즈니스의 핵심 이슈를 확인하십시오.

      *개인정보 정책을 읽었으며 그 내용에 동의합니다.

      Privacy Policy를 읽고 동의해주십시오.
      Bain & Company
      문의하기 환경정책 Accessibility 이용약관 개인정보 보호 쿠키 사용 정책 Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      문의하기

      무엇을 도와드릴까요?

      • 프로젝트 문의
      • 채용 정보
      • 언론
      • 제휴 문의
      • 연사 초청
      오피스 전체보기