Senior Specialist - Staffing

ABOUT US

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

WHAT YOU’LL DO

Act as a senior member of the BCN India finance team, responsible for advanced workforce analytics, business

intelligence, reporting, and decision-support for senior leadership. The role partners closely with ECD, HR and Office

Leadership to translate workforce capacity, and utilization data into high-quality dashboards, insights, and management

reporting, enabling effective decision making.

Advanced Analytics, Reporting & Insights

/ Lead advanced analytics and reporting on workforce capacity, chargeability, utilization, productivity, and

deployment trends

/ Design and deliver executive-grade dashboards and self-service BI solutions (Tableau / Power BI) with a strong

emphasis on usability and insight

/ Develop analytical frameworks to answer complex, ambiguous leadership questions related to workforce efficiency

and capacity optimization

/ Lead data consolidation, transformation, and quality checks across staffing, HR, and finance data sources

/ Perform trend analysis, variance analysis, scenario analysis, and deep dives to identify drivers, risks, and

opportunities

/ Translate ambiguous leadership questions into clear analytical frameworks, metrics, and visual stories

/ Produce recurring (monthly) and ad-hoc analytics for senior leadership with a strong focus on decision usefulness

Data Modeling and Validation

/ Lead data modeling, transformation, and validation across workforce, HR, and finance datasets

/ Define metrics, KPIs, and calculation logic to ensure consistent, scalable, and decision-relevant reporting

/ Partner with local HR/PD to align data for performance, promotion, and review

Surveys & Case team experience Analytics

/ Own analytics and dashboards for customer scorecard, and case team surveys

/ Perform trend analysis and deep dives to identify drivers and improvement areas (not just reporting)

Process Improvement & Projects

/ Lead analytics-driven process improvement initiatives related to capacity optimization, utilization, and visibility

/ Support regional/global capacity analytics initiatives as and when required

Team Leadership

/ Coach and mentor junior analysts on analytics best practices, storytelling, and executive communication

/ Review analytical outputs for quality, accuracy, and insight depth

/ Support capability building through feedback and structured development planning

ABOUT YOU

/MBA/PG degree with 7-8 years of work experience in Advanced Analytics, Business Intelligence, Reporting or Data Analytics roles

/Proficiency in Excel, and at least one BI tool (Power BI, Tableau)

/Strong experience in dashboard design, metric definition, and executive reporting

/Experience working with large, messy, multi-source datasets

/Experience with Python/R for data analysis and visualization preferred.

/Prior exposure to workforce analytics, or professional services environments is a plus

/Strong analytical and problem-solving skills

/Excellent communication and storytelling ability

/Attention to detail and commitment to data accuracy.

/Excellent customer-facing communicator

/Ability to interact with staff (at all levels) in a fast-paced environment, under pressure, remaining flexible, proactive, resourceful, and efficient, with the highest levels of professionalism

/Strong process skills of follow-up and follow through

/Superior judgment when dealing with highly confidential information

/Proactive, confident, and motivated

/Strong interpersonal and project management skills

/Ability to juggle multiple priorities and meet deadlines

/Solid organizational skills and meticulous attention to detail

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents..