Skip to Content
  • 오피스

    오피스

    미주
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    유럽, 중동, 아프리카
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Doha
    • Dubai
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Riyadh
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    아시아, 호주
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    오피스 전체보기
  • 얼럼나이
  • 미디어 센터
  • 구독
  • 연락처
  • Korea | 한국어

    지역 및 언어 선택

    글로벌
    • Global (English)
    미주
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    유럽, 중동, 아프리카
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    아시아, 호주
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    관심 있는 내용을 북마크하여 Red 폴더에 저장할 수 있습니다. Red 폴더 에서 저장된 내용을 읽거나 공유해보세요.

    Explore Bain Insights
  • 산업
    메인 메뉴

    산업

    • 우주항공, 방산 및 정부 서비스
    • 농업 관련 산업
    • 화학
    • 인프라, 건설 및 건축 자재
    • 소비재
    • 금융 서비스
    • 헬스케어
    • 산업용 기계 및 장비
    • 미디어 및 엔터테인먼트
    • 금속
    • 광업
    • 석유 및 가스
    • 제지 및 패키징 산업
    • 사모펀드
    • 사회 및 공공 부문
    • 유통
    • 기술
    • 텔레콤
    • 운송
    • 여행·여가
    • 유틸리티 및 재생가능 에너지
  • 컨설팅 서비스
    메인 메뉴

    컨설팅 서비스

    • Customer Experience
    • ESG
    • Innovation
    • M&A
    • 운영
    • 조직
    • 사모펀드
    • 고객 전략 및 마케팅
    • 전략
    • AI, 인사이트 및 솔루션
    • Technology
    • 변화 혁신
  • Digital
  • 인사이트
  • 베인 소개
    메인 메뉴

    베인 소개

    • 업무 소개
    • 베인의 신념
    • 구성원 및 리더십 소개
    • 고객 성과
    • 주요 수상 경력
    • 글로벌 파트너사
    Further: Our global responsibility
    • 다양성과 포용
    • 사회 공헌 활동
    • Sustainability
    • World Economic Forum
    Learn more about Further
  • Careers
    메인 메뉴

    Careers

    • Work with Us
      Careers
      Work with Us
      • Find Your Place
      • Our Work Areas
      • Integrated Teams
      • Students
      • Internships & Programs
      • Recruiting Events
    • Life at Bain
      Careers
      Life at Bain
      • Blog: Inside Bain
      • Career Stories
      • Our People
      • Where We Work
      • Supporting Your Growth
      • Affinity Groups
      • Benefits
    • Impact Stories
    • Hiring Process
      Careers
      Hiring Process
      • What to Expect
      • Interviewing
    FIND JOBS
  • 오피스
    메인 메뉴

    오피스

    • 미주
      오피스
      미주
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • 유럽, 중동, 아프리카
      오피스
      유럽, 중동, 아프리카
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Doha
      • Dubai
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Riyadh
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • 아시아, 호주
      오피스
      아시아, 호주
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    오피스 전체보기
  • 얼럼나이
  • 미디어 센터
  • 구독
  • 연락처
  • Korea | 한국어
    메인 메뉴

    지역 및 언어 선택

    • 글로벌
      지역 및 언어 선택
      글로벌
      • Global (English)
    • 미주
      지역 및 언어 선택
      미주
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • 유럽, 중동, 아프리카
      지역 및 언어 선택
      유럽, 중동, 아프리카
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • 아시아, 호주
      지역 및 언어 선택
      아시아, 호주
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    메인 메뉴
    Saved items (0)

    You have no saved items.

    관심 있는 내용을 북마크하여 Red 폴더에 저장할 수 있습니다. Red 폴더 에서 저장된 내용을 읽거나 공유해보세요.

    Explore Bain Insights
  • 산업
    • 산업

      • 우주항공, 방산 및 정부 서비스
      • 농업 관련 산업
      • 화학
      • 인프라, 건설 및 건축 자재
      • 소비재
      • 금융 서비스
      • 헬스케어
      • 산업용 기계 및 장비
      • 미디어 및 엔터테인먼트
      • 금속
      • 광업
      • 석유 및 가스
      • 제지 및 패키징 산업
      • 사모펀드
      • 사회 및 공공 부문
      • 유통
      • 기술
      • 텔레콤
      • 운송
      • 여행·여가
      • 유틸리티 및 재생가능 에너지
  • 컨설팅 서비스
    • 컨설팅 서비스

      • Customer Experience
      • ESG
      • Innovation
      • M&A
      • 운영
      • 조직
      • 사모펀드
      • 고객 전략 및 마케팅
      • 전략
      • AI, 인사이트 및 솔루션
      • Technology
      • 변화 혁신
  • Digital
  • 인사이트
  • 베인 소개
    • 베인 소개

      • 업무 소개
      • 베인의 신념
      • 구성원 및 리더십 소개
      • 고객 성과
      • 주요 수상 경력
      • 글로벌 파트너사
      Further: Our global responsibility
      • 다양성과 포용
      • 사회 공헌 활동
      • Sustainability
      • World Economic Forum
      Learn more about Further
  • Careers
    최근 검색어
      최근 방문 페이지

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      Bain Classic | Brief

      Founder's Mentality®: The Path to Scale Insurgency

      Founder's Mentality®: The Path to Scale Insurgency

      How fast-growing companies can capture the benefits of scale and scope by maintaining a Founder's Mentality®.

      글 James Allen, Dunigan O’Keeffe and Chris Zook

      • 읽기 소요시간
      }

      Brief

      Founder's Mentality®: The Path to Scale Insurgency
      en

      Most fast-growing companies aim to do more than simply increase revenue year after year; they aspire to global leadership in their industries. That kind of success requires sustainable growth: As a company’s revenues and customers grow, so must its capabilities. These companies often start as insurgents, led by ambitious, entrepreneurial founders who break the rules. They are fast, agile and adaptable. They thrive on a unique understanding of their customers and their local markets. They hate complexity and work tirelessly to keep their organizations and offerings simple. But they also know that to win in the long term, they need the cost advantages and broader scope of global incumbents. And, in too many cases, they eventually accept a troubling trade-off: In achieving scale, they lose what we call the Founder’s Mentality®—the very core strengths and values that helped these insurgents succeed against the odds.

      That isn’t surprising. The history of most successful Western businesses has been to move in a straight line, from insurgent to incumbent. And often, that’s where the growth story ends (see Figure 1). Having misplaced their innate bias for simplicity, they now pile on complexity in an increasingly futile effort to reignite growth.

      Chris Zook, coauthor of The Founder's Mentality: How to Overcome the Predictable Crises of Growth and partner in the Global Strategy practice, discusses three ways companies can successfully reverse stall-out.

      For leaders of these large incumbent companies, the real dilemma is how to revive their original Founder’s Mentality before the burdens of size and complexity drag them down. Leaders of insurgents, meanwhile, are searching for a different road to growth—one that rejects the so-called best practices of the incumbents, yet still delivers global scale.

      It is possible. Companies stepping onto the global stage can resist the natural forces pushing them off course. Multinational corporations that have succumbed to those forces can regain their way—on their own or through creative partnerships with insurgents. It’s not easy, but as we show in our book Repeatability, the tools they need already exist inside their own companies. For CEOs, the question is, Which path to Scale Insurgency is my company on?


      founders-mentality-the-path-to-scale-fig01_embed

      Bain’s Founder’s Mentality 100 (FM100) initiative—a close partnership with leading developing market companies—and our research on Repeatable Models® provide insights into how companies can maintain a Founder’s Mentality as they grow.

      To do so, companies must avoid the forces that push them west on our grid toward the incumbent quadrant, toward that troublesome trade-off. We call these forces the “westward winds.”

      How to resist the “westward winds” that push insurgents off course

      Westward winds

      Description

      Actions to counter

      The unscalable founder

      A founder’s inability to adapt his or her behaviors as a company evolves results in founder issues that disrupt the leadership agenda

      • Look hard at the CEO’s agenda and what is required for full potential growth, clearly identifying where founder issues are at conflict with what is right for the company
      • Create a roadmap for when and how the founder issues will be addressed and communicate to the leadership team
      • Build an operating model and governance that enables the business to scale and creates three distinct forums to resolve founder, family and corporate issues

      Lost voices of the front line

      As leadership focus shifts towards internal issues, the voice of the customer fades from decision making and the frontline employee is forgotten

      • Bring back the voice of the customer: Focus on most profitable advocates and continually seek new ways to delight them
      • Bring back the voice of the front line: Build effective feedback loops; realign goals and organization structures to empower the front line and create a customer-centric culture
      • Through accumulated experience and practice, create a strong learning organization

      The erosion of accountability

      Loss of the owner's mindset (personal focus on cost and risk management) leads to rising costs and unnecessary risks

      • Define the unit of value creation in the organization and the "kings" who are accountable for the growth of these units; give the kings the authority and information to act like owners, supported by the rest of the organization
      • Use G&A costs as capability currency—judiciously spend to build differentiated capabilities that improve the business
      • Build in the capacity and system of checks and balances to support the right institutional risks

      Revenue grows faster than talent

      The company drifts to the "time of flawed systems" as the founder’s attempt to institutionalize core capabilities backfires, resulting in runaway bureaucracy and an exodus of top talent

      • Co-create “non-negotiables” with your front line to guide day-to-day behaviors
      • For each non-negotiable, identify the systems and capabilities that need to be developed, then design an implementation roadmap
      • Build the talent table to create bigger jobs for existing talent and provide clarity on external recruitment goals

      Let’s examine one of these winds: Revenue grows faster than talent. Behind the early success of most insurgent companies are dynamic, talented individuals who understand the company’s mission clearly and implement it passionately. This team makes up for any gap in skills with heroic efforts.

      However, fast-growing insurgents eventually discover that this is unsustainable—the original team begins to burn out. New projects fail. To address the talent shortage, the company hires teams of professional managers with little frontline experience. Often, the company also turns to a strategy common among incumbent rivals: It tries to codify the founding mission though rule books and policies.

      For a while, this seems to work. A more process-oriented company can plug a talent gap by hiring second-tier talent who are comfortable in that environment. But leaders soon discover that the result is a bureaucratic company filled with planners. The antidote to this problem— and to the other westward winds—is a ruthless focus on the core and the Repeatable Models that define it. Expanding these models creates bigger jobs for the best talent and offers a powerful tool for training new employees. It preserves the mission shared by the early team and ensures that it cascades down to the front line.

      To learn more about how winning companies combat the westward winds, go to www.foundersmentality.com.

      Founder's Mentality®, Repeatable Models® and Great Repeatable Models® are registered trademarks of Bain & Company, Inc.

      James Allen and Chris Zook are partners at Bain & Company and co-leaders of Bain’s Strategy practice. They’re based in London and Amsterdam, respectively. Dunigan O’Keeffe is a partner in Bain’s Mumbai office and leads Bain’s Strategy practice in Asia and the Pacific.


      founders-mentality-the-path-to-scale-fig01_full
      Learn More

      Founder's Mentality

      Fast-growing companies can become global leaders without losing the values that helped them succeed. Bain’s research explores how large incumbents can also reignite their growth by recapturing their Founder’s Mentality®.

      저자
      • Headshot of James Allen
        James Allen
        어드바이저 파트너, London
      • Headshot of Dunigan O'Keeffe
        Dunigan O'Keeffe
        파트너, San Francisco
      문의하기
      관련 컨설팅 서비스
      • 전략
      최적의 솔루션 찾기
      • Bain Micro-battles System®
      전략
      Chris Zook: Founder's Mentality®—Winning at the Internal Game of Strategy

      Bain Partner Chris Zook discusses three traits of the Founder's Mentality that can determine how a company will age.

      자세히 보기
      창업자 정신
      Reigniting Growth

      Three qualities can help any company restart its growth engine by removing gunk and complexity that has built up over the years.

      자세히 보기
      Bain Micro-battles System®
      New Tool Supports Accelerated Performance Transformation for UK Healthcare Providers

      Improving front-line healthcare performance requires a fresh approach.

      자세히 보기
      창업자 정신
      The Magic of Founder-led Companies

      Companies with their founder present performed twice as well as their peers in the S&P 500 over the past decade.

      자세히 보기
      창업자 정신
      Nikhil Prasad Ojha: The Future of Consumption in India

      The coming decade presents numerous opportunities for businesses to serve the growing needs and demands of consumers in India.

      자세히 보기
      First published in 5월 2013
      태그
      • 베인 클래식
      • 신흥시장
      • 전략
      • 창업자 정신
      • Bain Micro-battles System®

      프로젝트 사례

      변화 혁신 전략 Springtime for April as a Digital Transformation Takes Root

      See more related case studies

      Digital Better Forecasts, Less Waste Boost Grupo Bimbo’s Profitability

      See more related case studies

      How Micro-battles Powered a Brand and Sales Lift at BeautyCo

      See more related case studies

      베인에 궁금하신 점이 있으신가요?

      베인은 주저 없이 변화를 마주할 줄 아는 용감한 리더들과 함께합니다. 그리고, 이들의 담대한 용기는 고객사의 성공으로 이어집니다.

      급변하는 비즈니스 환경에서 살아남기 위한 선도자의 시각. 월간 Bain Insights에서 글로벌 비즈니스의 핵심 이슈를 확인하십시오.

      *개인정보 정책을 읽었으며 그 내용에 동의합니다.

      Privacy Policy를 읽고 동의해주십시오.
      Bain & Company
      문의하기 환경정책 Accessibility 이용약관 개인정보 보호 쿠키 사용 정책 Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      문의하기

      무엇을 도와드릴까요?

      • 프로젝트 문의
      • 채용 정보
      • 언론
      • 제휴 문의
      • 연사 초청
      오피스 전체보기