Bain worked with Service Co. to implement a Full Potential Plan program:
- Automation improved accuracy of prescription filling
- Competition lacks scale to match automation investment
- Increase in on-time deliveries and accuracy of orders filled
- Increased focus on customer service and sales
- $100M+ in direct savings
- Ability to open new future locations at lower cost
"Our results demonstrated the benefits of scale combined with operational discipline, especially with regard to cost reduction initiatives that met or exceeded established goals. We substantially completed the Full Potential Plan, with the program reaching its targeted annualized savings run rate by year-end."
* We take our clients' confidentiality seriously. While we've changed their names, the results are real.