Article

Which Management Tools are the Most Popular?

Bain & Company's annual Management Tools Survey finds that in today's turbulent economy, executives opt for "tried and true" tools such as Strategic Planning to manage costs and corporate direction.

By Roger Siddle & Darrell Rigby

First published on setembro 01, 2001
min read


Bain & Company's annual Management Tools Survey finds that in today's turbulent economy, executives opt for "tried and true" tools such as Strategic Planning to manage costs and corporate direction. In this article, authors Darrell Rigby and Roger Siddle give more detail on which tools are hot and which are not, and they examine why one promising "New Economy" tool - Customer Relationship Management - doesn't rate highly with top managers. Download PDF

Bain & Company's annual Management Tools Survey finds that in today's turbulent economy, executives opt for "tried and true" tools such as Strategic Planning to manage costs and corporate direction. In this article, authors Darrell Rigby and Roger Siddle give more detail on which tools are hot and which are not, and they examine why one promising "New Economy" tool - Customer Relationship Management - doesn't rate highly with top managers.

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