Article

Which Management Tools are the Most Popular?

Bain & Company's annual Management Tools Survey finds that in today's turbulent economy, executives opt for "tried and true" tools such as Strategic Planning to manage costs and corporate direction.

By Roger Siddle & Darrell Rigby

Published on September 01, 2001
min read


Bain & Company's annual Management Tools Survey finds that in today's turbulent economy, executives opt for "tried and true" tools such as Strategic Planning to manage costs and corporate direction. In this article, authors Darrell Rigby and Roger Siddle give more detail on which tools are hot and which are not, and they examine why one promising "New Economy" tool - Customer Relationship Management - doesn't rate highly with top managers. Download PDF

Bain & Company's annual Management Tools Survey finds that in today's turbulent economy, executives opt for "tried and true" tools such as Strategic Planning to manage costs and corporate direction. In this article, authors Darrell Rigby and Roger Siddle give more detail on which tools are hot and which are not, and they examine why one promising "New Economy" tool - Customer Relationship Management - doesn't rate highly with top managers.

Download PDF

Ready to talk?

I want to talk to your experts in: Please select an industry from the dropdown list

We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.

Your email Please enter a valid email address

How We've Helped Clients

Customer Experience From Laggard to Leader: Desjardins Evolves Member Centricity for the Digital Age

Performance Improvement Lean Six Sigma improves plant performance and cuts costs

Strategy Jump-starting innovation for a telecom solutions provider

Ready to talk?

How can we help you?