Receptionist

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

Bain Denver is home to a friendly, familial culture focused on developing strong relationships, both internally and with our clients. We invest in regular social events to foster relationships with one another, and also dedicate time to give back to the local community through various philanthropic initiatives. Visit our office page here: Bain Denver.

WHERE YOU’LL FIT WITHIN THE TEAM

Picture yourself at one of the world’s best places to work, surrounded by people who support you, inspire you, and challenge you to be extraordinary. You will be one of the go-to people in our Denver office and a creative problem solver. You will be the voice and face of the office and the firm to our clients, candidates, colleagues from other Bain offices, alumni, vendors, visitors, and the community. Your career path will offer many opportunities for growth, shaped by your investment in your professional development, your skills, your goals, and the needs of the firm.

WHAT YOU’LL DO

• Serve as the point of contact for office requests from Denver colleagues and visitors from other Bain offices, including meeting setup, space requests, and supplies
• Greet and register clients, recruits, applicants, vendors, temporary staff, colleagues from other Bain offices, and all visitors at Reception
• Act as an information resource for visitors, callers, and colleagues, sharing public information in line with firm policies
• Operate the switchboard during office hours
• Manage the access control system: update door schedules, respond to alarms, and own the access badge process (issuing, inventorying, and deactivating)
• Serve as the point of contact for access control vendors and building management, and train teammates on the system
• Coordinate catering for meetings, working lunches, and office-wide or special events, tracking attendance and spend
• Request maintenance and cleaning services through the building’s engineers and established vendors
• Coordinate with building Security on visitor access, deliveries, and other needs
• Maintain the office calendar, communication distribution lists, and directories, keeping them current
• Arrange shipping and receiving of packages with local couriers, FedEx, UPS, USPS, and others, including special deliveries
• Host visiting Bain colleagues as the global office contact, setting up their workspace, conference rooms, and equipment
• Support special events, meetings, and recruiting functions
• Assist with evacuations in coordination with the office response team and building protocols
• Train other administrative teammates on Reception etiquette, responsibilities, and phone service
• Prepare special reports and updates as needed
• Monitor building needs and respond to installation and maintenance requests
• Serve as back-up on core functions when Office Services Specialists are out
• Build and maintain strong working relationships across the office
• Take on other related duties as needed

ABOUT YOU

This is an on-site position and requires working in the office Monday through Friday during regular business hours

• One to two plus years of experience in administrative support, operations, office services, facilities, event planning, or customer service and hospitality
• High school diploma or GED
• Professional written and verbal communication skills
• Ability to work independently and as an integral member of a team
• Strong organizational and problem-solving skills
• Ability to build effective working relationships across all stakeholders
• High level of customer service and sensitivity to the needs of others
• Ability to prioritize and juggle multiple tasks at once
• Meticulous attention to detail
• Proficiency with Microsoft Word, Excel, and PowerPoint
• Ability to regularly lift 15 pounds, and occasionally up to 50 pounds with assistance
• Ability to stand, walk, and work on your feet for several hours each day
• Flexibility to work outside routine weekday hours, including occasional early mornings and evenings, to support events and respond to critical off-hours situations

Preferred:

• Experience at a professional services firm
• Associate degree

U.S. Compensation Information

Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best in class benefits package (details listed below).

Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows:

• In Colorado, the good-faith, reasonable annualized full-time salary range for this role is between $48,250-$58,000; placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level
• Annual discretionary performance bonus
• This role may also be eligible for other elements of discretionary compensation
• 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date

Bain & Company’s comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.

• Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck
• Generous paid time off, including parental leave, sick leave and paid holidays
• Fully vested 401(k) company contribution
• Paid Life and Long-Term Disability insurance