Skip to Content
  • Offices

    Offices

    North & Latin America
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europe & Africa
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    Middle East
    • Doha
    • Dubai
    • Riyadh
    Asia & Australia
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    See all offices
  • Alumni
  • Media Center
  • Subscribe
  • Contact
  • Global | English

    Select your region and language

    Global
    • Global (English)
    North & Latin America
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europe, Middle East, & Africa
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asia & Australia
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
Bain.com Homepage
Founder's Mentality®
  • Overview
  • About
    Bain.com Homepage
    Founder's Mentality®

    About

    • About Founder's Mentality
    • About Micro-battles
  • Podcast
  • Book
  • Blog
  • Offices
    Main menu

    Offices

    • North & Latin America
      Offices
      North & Latin America
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europe & Africa
      Offices
      Europe & Africa
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • Middle East
      Offices
      Middle East
      • Doha
      • Dubai
      • Riyadh
    • Asia & Australia
      Offices
      Asia & Australia
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    See all offices
  • Alumni
  • Media Center
  • Subscribe
  • Contact
  • Global | English
    Main menu

    Select your region and language

    • Global
      Select your region and language
      Global
      • Global (English)
    • North & Latin America
      Select your region and language
      North & Latin America
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europe, Middle East, & Africa
      Select your region and language
      Europe, Middle East, & Africa
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asia & Australia
      Select your region and language
      Asia & Australia
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Main menu
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
Founder's Mentality®
Founder's Mentality®
  • Industries
    • Industries

      • Aerospace & Defense
      • Agribusiness
      • Chemicals
      • Construction & Infrastructure
      • Consumer Products
      • Financial Services
      • Healthcare & Life Sciences
      • Industrial Machinery & Equipment
      • Media & Entertainment
      • Metals
      • Mining
      • Oil & Gas
      • Paper & Packaging
      • Private Equity
      • Social Impact
      • Retail
      • Technology
      • Telecommunications
      • Transportation
      • Travel & Leisure
      • Utilities & Renewables
  • Consulting Services
    • Consulting Services

      • Customer Experience
      • Sustainability
      • Innovation
      • M&A
      • Operations
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Strategy
      • AI, Insights, and Solutions
      • Technology
      • Transformation
  • Digital
  • Insights
    • Insights

      • Industry Insights
      • Services Insights
      • Bain Books
      • Webinars
      • Bain Futures
      View all Insights
      Featured topics
      • Tariff Response
      • Artificial Intelligence
      • Thriving in Uncertainty
      • Executive Conversations
      • Macro Trends
      • M&A Report
      • Healthcare Private Equity Report
      • Paper & Packaging Report
      • Technology Report
      • CEO's Guide to Sustainability
      • CEO Insights
      • CFO Insights
      • COO Insights
      • CIO Insights
      • CMO Insights
      View all featured topics
  • About
    • About

      • What We Do
      • What We Believe
      • Our People & Leadership
      • Client Results
      • Awards & Recognition
      • Global Affiliations
      Further: Our global responsibility
      • Sustainability
      • Social Impact
      • World Economic Forum
      Learn more about Further
  • Careers
    Popular Searches
    • Agile
    • Digital
    • Strategy
    Your Previous Searches
      Recently Visited Pages

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      Founder's Mentality Blog

      The Loose-tight Model and Importance of Hiring Veterans

      The Loose-tight Model and Importance of Hiring Veterans

      Veterans understand viscerally that strategy equals front line execution.

      By James Allen

      • min read

      Article

      The Loose-tight Model and Importance of Hiring Veterans
      en

      I’m in New York City, having just finished a session on Founder’s Mentality for the inaugural Blackstone Veterans Hiring Summit, a brilliant initiative in which Blackstone has committed to hiring more than 50,000 American veterans across its portfolio companies.

      That is not a typo: 50,000 veterans.

      Although Blackstone’s initiative received great support from the US government, a key theme of the conference was that this is not being done simply because it is good for the US or its veterans. First and foremost, Blackstone is committed to hiring veterans because it is good for business.

      After the conference, I had a chance to talk with Sandy Ogg, the Blackstone partner leading the initiative, who is, himself, an ex-US Coast Guard line officer. Sandy has dedicated a lot of his career to applying what he’s learned in the military to business. It is remarkable how many of those lessons fit with what we’ve been learning about Founder’s Mentality.

      Let Sandy begin:  “An awful lot of what I’ve learned about company transformations has come from my military experience. In the military, strategy is ultimately about what happens at the front line. Unless your guys are in the right place, with the right equipment and training and the ability to adapt on the ground, you’re doomed. Yes, the generals sit in big map rooms and move the pieces around the table, but every one of those generals started at the front line and knows exactly what the movement of each piece means. In the military, strategy equals front line execution.”

      “Of course,” he continued, “the same applies to business, but I’ve been amazed how easy it is in business to lose sight of that. We sit in our boardrooms all day staring at PowerPoint presentations, and it is easy to believe that slides equal actions on the street. But they don’t. Maybe it’s because more and more business leaders didn’t start at the front lines of their organizations. I’m excited to bring veterans into our businesses because I know they will bring a ruthless focus on execution. They will be obsessed about taking action at the front lines of our businesses. We welcome that experience. We welcome that energy.”

      I asked him what it is about military training that maintains such focus on front line execution. “I never really understood it at the time, but the military has really mastered the ‘tight-loose model’ that we talk about in business,” he explained. “On one hand, the military is really tight. There’s a clear command structure, and you follow orders right down that line of command. The guy with more bars on his shoulder gets the salutes, and the guys with fewer bars give the salutes. You know your place in the hierarchy, and Lord help you if you forget it.”

      “But on the other hand, the military is very loose. When you’re at the front line, you have to know your mission, but you also have to know your freedom to operate within that mission, because the one thing the military teaches is that the fog of war flows over the battlefield very quickly—your front line needs to act, adapt and act again. We know that veterans will bring that management style to us. Our companies operate under that ‘tight-loose’ model, and veterans thrive under it.”

      Ogg’s observations link quite closely to the work we’re doing on Founder’s Mentality. But it actually isn’t always something founders get right. In their early growth phase, founders operate under a tight-loose model, but it isn’t a scalable model. The founder exercises extremely tight control over the organization. In Sandy’s language, “As the founder, I wear all the bars around here. Do what I say, salute when I walk by and we’ll thrive.” The founder is extremely loose with himself—he will adapt very quickly to change but very tight with those around him. The question is how he makes that style scalable. One of the most unnatural acts for a founder is to start to delegate some of the ”loose” parts of the model to others.

      Other founders refer to this as "freedom within a framework." As the founder of an Indian company recently explained to me, “One of the hardest transitions we had to make as a founding team was to learn to let go. We needed to give our people a framework in which to operate, but then we needed to let them freely operate within its boundaries. That isn’t easy. First, we had never described what we did in terms of a framework, and it took a lot of work before all of us described the framework in the same way. Second, it was even harder to give people the space to operate. We always had a better idea, a little adjustment that would improve things. But that just gets in the way of our peoples’ development.”

      Veterans understand viscerally that strategy equals front line execution. Many have mastered this tight-loose model—one of the hardest acts in business and a hurdle many founding companies fail to cross. Blackstone intends to bring 50,000 of these veterans into its different portfolio businesses. Lord help the competitors of those businesses.

      Authors
      • Headshot of James Allen
        James Allen
        Advisory Partner, London
      Contact us
      Related Consulting Services
      • Strategy
      Change Management
      Micro-battles and the Journey to Scale Insurgency

      Discrete, fast-moving initiatives bring focus to strategic choices and help companies rediscover the art of getting stuff done.

      Read More
      Strategy
      The Founder's Mentality: How to Overcome the Predictable Crises of Growth

      The Founder's Mentality® can help businesses achieve lasting, profitable growth.

      Read More
      Strategy
      Barriers and Pathways to Sustainable Growth: Harnessing the Power of the Founder's Mentality

      Some companies have been able to anticipate and address the internal obstacles to growth.

      Read More
      Founder's Mentality
      The Magic of Founder-led Companies

      Companies with their founder present performed twice as well as their peers in the S&P 500 over the past decade.

      Read More
      Strategy
      What Business Leaders Need to Know About AI Sovereignty

      Aligning business strategy with national AI priorities is necessary to compete and scale.

      Read More
      Published in September 2013
      Tags
      • Founder's Mentality
      • Strategy

      How We've Helped Clients

      Strategy Jump-starting innovation for a telecom solutions provider

      Read case study

      Strategy New products propel profitability for metals manufacturer

      Read case study

      Strategy An auctioneer makes a winning online bid

      Read case study

      Ready to talk?

      We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.

      Stay ahead in a rapidly changing world. Subscribe to Bain Insights, our monthly look at the critical issues facing global businesses.

      *I have read and understand Bain’s Privacy Notice.

      Please read and agree to the Privacy Policy.
      Bain & Company
      Contact us Sustainability Accessibility Terms of use Privacy Modern Slavery Act Statement Cookie Policy Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Contact Bain

      How can we help you?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      See all offices