UAE News 24/7
We all know what it feels like to belong somewhere—to be included—and naturally, we want all team members in our organizations to feel that way. Besides being the right thing to do and stimulating better individual and team performance, building inclusive teams pays off for companies by helping them attract and retain the most diverse and talented employees. Despite the clear benefits, however, most companies struggle to foster feelings of inclusion for the majority of their people.
It is hardly surprising that organizations find it difficult to determine which specific changes they must make to promote greater inclusion for their diverse employee bases. So we at Bain & Company surveyed 10,000 individuals—across diverse industries and demographic backgrounds at all levels of seniority and organizational size—to learn what actually makes employees feel the most included.
When asked what inclusion feels like, employees across all demographics say it is being treated with dignity, able to bring their authentic selves to work, able to contribute, and feeling connected to others—which is our definition of inclusion. How an organization helps all its people feel included in these ways, however, gets complicated. Rigorous analysis of our data has also shown us that the specific paths to that universal sense of inclusion are unique to an individual’s identity. Our research has also found that the enablers of inclusion are highly textured and varied across every population, but that this heterogeneity can be addressed by combining systemic change with more inclusive behaviors.