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      Article

      Insurgent Brands Deliver More Value to Consumers and Are Rewarded for It

      Insurgent Brands Deliver More Value to Consumers and Are Rewarded for It

      Delivering what consumers value enables brands to achieve greater growth.

      글 Charlotte Apps, Eric Almquist, and John Blasberg

      • 읽기 소요시간
      }

      Article

      Insurgent Brands Deliver More Value to Consumers and Are Rewarded for It
      en

      Insurgent brands are continuing to capture outsized share of growth in consumer products. In our research, we define these brands as those that outgrow their category by 10 times and have minimum sales of $25 million. While they account for just 2% to 3% of market share in the categories they have disrupted, they’ve captured 25% or more of the growth.

      Insurgents do this by relying on a common playbook centered around delivering greater value to consumers. At their core, winning insurgent brands disrupt by offering superior products and experiences that fulfill a true consumer need, often with a strong founder-led story. Their front line is inspired by the belief in the brand’s ability to disrupt and deliver this value to consumers, making them more responsive to consumer feedback and empowered to act on it. This consumer centricity builds vocal communities of advocates actively engaged with the brand, enabling the brand to gain traction and create the proof points required to scale.

      To understand what underpins a consumer’s perception of value, we test brands across 30 fundamental Elements of Value®, from lower to higher order benefits, that fall into four categories: functional, emotional, life-changing, and global impact (see Figure 1). Our latest research, in partnership with the market research firm Dynata, of more than 13,000 US consumers and nearly 75 brands across 10 consumer goods categories in the US, found that most consumer product brands deliver on elements of quality and sensory appeal, and many differentiate through other functional and emotional elements. However, few brands—under 5%—go beyond to deliver on the higher order life-changing and global impact elements.

      Figure 1
      Elements of Value measure brand purpose and how it resonates with consumers

      Delivering more Elements of Value pays off—brands that deliver four or more elements increased revenues an average of three times the rate of those that delivered one or no attributes. Scoring higher near the top of the pyramid pays off even more—brands that score highest on life-changing and global impact elements grow at a rate nearly five times those who score lowest.

      Insurgent brands, with a strong consumer-led purpose at their core, are not only outperforming incumbents by delivering more elements across the pyramid (see Figure 2). They are also achieving higher average scores on elements linked to sustainability (see Figure 3). Focusing on sustainability elements can deliver even greater results—insurgents that score well on environmental, well-being, and ethical elements, for example, grow at twice the rate of other insurgents.

      Figure 2
      Insurgents deliver on more and on ‘higher order’ elements than incumbents
      Figure 3
      Insurgent brands that score well on Sustainability Elements of Value outgrow competitors
      Insurgent brands that score well on Sustainability Elements of Value outgrow competitors
      Insurgent brands that score well on Sustainability Elements of Value outgrow competitors

      The data also suggests that emerging insurgents (those with less than $100 million in revenues) are scoring higher across all levels of the pyramid than more established insurgents. This has implications for insurgent brands—communicating and delivering value gets harder as you scale. Understanding how to build and communicate with new audiences, and being thoughtful about channel expansion without compromising performance on the shelf, are at the core of the insurgent scaling model.

      About the Research

      Data powered by Dynata, a leading global first-party data and insights platform.

      저자
      • Headshot of Charlotte Apps
        Charlotte Apps
        Practice Executive Vice President, Toronto
      • Eric Almquist
        Former Advisory Partner, Boston
      • Headshot of John Blasberg
        John Blasberg
        파트너, Boston
      문의하기
      관련 산업
      • 소비재
      최적의 솔루션 찾기
      • Elements of Value®
      Insurgent Brands
      Purpose-Led Brands Can Reshape the Consumer Goods Industry if They Can Scale …

      A new generation of purpose-led brands promises to improve the world by offering consumers ethical, sustainable purchase choices, but their success depends on scale.

      자세히 보기
      Insurgent Brands
      Insurgent Q&A: Chomps Cofounder Rashid Ali

      “Our retail expansion story isn’t about taking share—it’s about growing the category.”

      자세히 보기
      소비재
      Shift to Vertical: David Haines, Group CEO, Flora Food Group

      What does it take to stay connected to your customers when scale and complexity threaten to pull you away? 

      자세히 보기
      Elements of Value®
      After Years of Customer Loyalty Programs in Insurance, What Works, and What’s Next?

      Based on Bain’s 10 years of research, five themes describe the progress and challenges of earning customers’ advocacy in an increasingly digital experience.

      자세히 보기
      Insurgent Brands
      Reclaiming Growth in Consumer Products in 2025

      Bain's consumer products experts showcase our 2025 Insurgent Brands list, share Expo West insights, and explore investment opportunities within the sector's evolving landscape.

      자세히 보기
      First published in 3월 2022
      태그
      • 소비재
      • Elements of Value®
      • Insurgent Brands

      프로젝트 사례

      지속 가능성 및 기업의 사회적 책임 A Consumer Products Giant Accelerates Its Sustainability Agenda

      See more related case studies

      고객 전략 및 마케팅 Designing a Sales Compensation Plan Based on an Unusual Metric

      See more related case studies

      고객 전략 및 마케팅 Food Co. jump-starts growth with return to core brands

      See more related case studies

      베인에 궁금하신 점이 있으신가요?

      베인은 주저 없이 변화를 마주할 줄 아는 용감한 리더들과 함께합니다. 그리고, 이들의 담대한 용기는 고객사의 성공으로 이어집니다.

      Elements of Value® is a registered trademark of Bain & Company, Inc.

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