Infographic

What It Takes to Deliver a Great Customer Experience

Beyond customer surveys, companies should benchmark their capabilities and execution against best-in-class competitors.

글 Paul Smith, Phil Sager, Erin Wallace, and Kirstin Simons

Infographic

What It Takes to Deliver a Great Customer Experience
en
저자
  • Headshot of Paul Smith
    Senior Director, MyCX, Toronto
  • Headshot of Phil Sager
    파트너, Toronto
  • Headshot of Erin Wallace
    Director, MyCX, Washington, DC
  • Headshot of Kirstin Simons
    Senior Director, CX Commercial, London
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First published in 8월 2025
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베인은 주저 없이 변화를 마주할 줄 아는 용감한 리더들과 함께합니다. 그리고, 이들의 담대한 용기는 고객사의 성공으로 이어집니다.

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