Infographic What It Takes to Deliver a Great Customer Experience Beyond customer surveys, companies should benchmark their capabilities and execution against best-in-class competitors. 글 Paul Smith, Phil Sager, Erin Wallace, and Kirstin Simons First published on 8월 18, 2025 Infographic What It Takes to Deliver a Great Customer Experience en 저자 Paul Smith Senior Director, MyCX, Toronto Phil Sager 파트너, Toronto Erin Wallace Director, MyCX, Washington, DC Kirstin Simons Senior Director, MyCX Commercial Acceleration, London 문의하기 태그 CCO Insights CMO Insights Customer Experience