Alexandre 전문 분야 사모펀드 텔레콤 고객 전략 및 마케팅 Customer Experience Modern Marketing Net Promoter System® Recent Insights “The Return of Churn in Telecom,” Infographic, 2021년9월28일 “Fixed-Mobile Convergence Is Ready to Take Off in the US,” Infographic, 2021년6월22일 “Don’t Burst the Bubble: How to Keep Video Audiences Streaming after Covid-19,” Infographic, 2020년6월24일 “Covid-19: How Telcos Can Reset Their Customer Strategy,” Brief, 2020년5월18일 “Coronavirus: Here’s Streaming Platforms’ Path to Lasting Customer Relationships,” Brief, 2020년4월9일