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      Solution

      Support Functions

      Support Functions

      Transform your support functions so they power your growth.

      Our Experience & Impact

      3,100+
      completed support function projects
      25x
      average ROI for support function clients
      20-30%
      typical savings achieved

      Go beyond efficiency to act as effective, valued business partners.  We partner with IT, Finance, Human Resources, Legal, Real Estate & Facilities Management and other functions to improve quality, speed, and cost, so that your support functions provide an advantage over the competition.

      Our business function consultants help you quickly identify the sources of value, develop a plan of achievable initiatives, turn that plan into action, and sustain the results.

      We bring a full range of capabilities, including zero-based redesign, shared services, and capability sourcing, to help you achieve your goals. Our integrated digital solutions platform, Vector℠, provides the advanced analytics and automation expertise that will help your support functions get more value from technology. 

      Read more Read less

      How We Can Help

      Finance Function Advantage

      Finance Function Advantage

      Transform your Finance function to focus more on higher value activities such as decision support and spend less time on accounting and transactional Finance activities

      Read More

      HR Function Advantage

      HR Function Advantage

      Major changes in the workforce and workplace, driven by demographics, alternative work arrangements and digital technologies, are rewriting the rules of HR. Transform your HR function to adapt to these changes.

      Read More

      Enterprise Technology

      Enterprise Technology

      Companies with a strategic focus on technology outperform across industries. Stay ahead with tech foundations that fuel lasting growth.

      Read More

      Zero-based Redesign

      Zero-based Redesign

      Transform your operating model to simplify your organization, streamline work processes, reveal digital opportunities and unlock massive savings.

      Read More

      Shared Services

      Shared Services

      Our Share Smarter, Serve Better approach helps you rethink what work gets done, how and by whom. The result: Your people can focus their skills and energy on the work that matters most to your strategy - and do it faster, smarter and more efficiently.

      Read More

      Capability Sourcing

      Capability Sourcing

      Team up with the best external sourcing partners, blending their capabilities with your own, to gain access to best-in-class capabilities to improve your competitive position

      Read More

      Our Client Results

      Medical Technology

      Transformational cost reduction to compete in new medtech landscape
      With our help, Medical DeviceCo transformed its business model and identified over $300 million in cost savings, freeing up capital to invest in rapidly growing emerging markets.

      Consumer Products

      Strategic G&A approach cooks up savings
      We helped our consumer goods client develop an end-to-end view of functional costs and a new strategy to align spending with business needs.
      See more

      In the News

      • Press release

        Bain & Company forms global partnership with Palantir to deliver high impact, end-to-end AI transformations for clients

        Partnership enables clients worldwide to accelerate AI-driven productivity gains with enhanced speed and efficiency through Palantir’s cutting-edge enterprise AI platforms, yielding tangible impact in weeks

        Press release

        • Operations
        • May 27, 2025

      Our Business Function Insights

      Financial Services
      Stablecoins Could Make Cross-Border Payments Faster, Cheaper, and More Transparent
      Most CFOs are not using stablecoins today, but evolving regulations could reduce risk and create competitive advantage.
      Brief
      Support Functions
      CNBC’s 2025 CFO Council Summit: Rebuilding Finance in the Age of AI
      Leaders are using AI to transform finance into an insight engine.
      Article
      AI, Insights, and Solutions
      Gen AI in Finance Isn’t Failing—It’s Working Where It’s Built In
      The fastest payback comes from automating workflows, not piloting experiments.
      Brief
      Performance Improvement
      Cash Is King
      Want to improve total shareholder return (TSR)? Don’t overlook cash efficiency.
      Snap Chart
      See more

      Behold the Bold: Stories of bold digital transformation

      Our Business Function Consulting Experts

      Headshot of Michael Heric

      Michael Heric Partner New York

      Headshot of Pam Yee

      Pam Yee Partner Washington, DC

      Headshot of Sachin Shah

      Sachin Shah Partner London

      Headshot of Freek Jorna

      Freek Jorna Partner Sydney

      Headshot of Sabine Atieh

      Sabine Atieh Partner Paris

      Headshot of Jason Heinrich

      Jason Heinrich Partner Chicago

      Headshot of Bhanu Singh

      Bhanu Singh Partner Silicon Valley

      Headshot of Patrick O'Hagan

      Patrick O'Hagan Partner Boston

      Ready to talk?

      We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.

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