Bain uses cookies to improve functionality and performance of this site. More information can be found in our Privacy Policy. By continuing to browse this site, you consent to the use of cookies.

Cory Needle

Partner, New York

About Cory

Cory Needle is a partner in Bain & Company’s New York office. He is an expert in the firm’s Customer Strategy & Marketing, Telecommunications, Media & Technology (TMT) and Education practices.

Since joining Bain in 2006, Cory has honed deep expertise in business model redesign, customer experience transformation through Net Promoter System® (NPS) implementation, as well as educational publishing and technology. His client portfolio spans numerous industries, including cable and telco, media and educational services.

He has supported multiple clients in multi-year cross-functional transformations to improve their strategic, operational and financial performance, often enabled by changes in growth strategy and end-to-end approach to customer experience and customer loyalty. 

Cory earned a BA magna cum laude from Yale University and was elected into Phi Beta Kappa. He also holds a JD from Harvard Law School.

Ready to talk?

We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.