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      Erika Serow

      Partner & Chief Marketing Officer,

      New York
      Headshot of Erika Serow
      Entre em contato

      Sobre o Erika

      Experiência

      • Luxury
      • Retail
      • Sales and Marketing

      Erika Serow is the Chief Marketing Officer of Bain & Company.

      Erika rejoined Bain after serving as Global President and US Chief Executive Officer of Sweaty Betty, the UK’s leading activewear brand.

      Erika first joined Bain in 1995 and was most recently head of the firm’s Americas Retail practice. Throughout her tenure at Bain, Erika has worked closely with senior executives and management teams across the retail spectrum.

      She holds an MBA from the Stanford University Graduate School of Business and a bachelor's degree from Duke University.

      Related Profiles
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      • Headshot of Marc-André Kamel
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      Leading retailers focus on choosing the right technology upgrades, developing necessary capabilities, testing and learning from their efforts, and staying ahead of consumer behavior, says Erika Serow.

      Recent Insights

      • “Rediscover The Art of Business Building: Tanuja Randery, Managing Director EMEA, Amazon Web Services ,” Founder's Mentality: The CEO Sessions,dezembro 16, 2025, Podcast
      • “Bain & Company appoints Lewis Woodward as Executive Vice President leading the firm’s External Relations worldwide,” Press release, outubro 10, 2022
      • “Five Tips for Marketing during a Crisis,” Video, abril 29, 2020
      • “Covid-19: Macroeconomic Impact and Urgent Steps to Take,” Webinar, abril 02, 2020
      • “Digical® retail and why stores matter,” Brief, dezembro 18, 2015

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