Dr. Jens Engelhardt is an expert in Bain's Customer Strategy & Marketing, Telecommunications and Banking practices.
He has more than 15 years of global consulting experience with Bain, having worked in the firm's Zurich, Munich, Amsterdam, London and Dubai offices.
Jens primarily advises clients in the telecommunications and banking industry and holds deep expertise in the areas of customer experience and digitalization. He is also the EMEA leader for our Bain Simple & Digital and Marketing & Customer Experiense solutions.
Jens studied in Singapore, Los Angeles and St. Gallen, where he attained an MA in Accounting and Finance. He also holds a PhD from the University of Basel.