About Bain
At Bain, we’re guided by our True North – our unwavering and shared commitment to always do the right thing by our clients, our people and our communities. The True North Line is Bain's confidential and global reporting platform provided by Business Keeper. Use this tool to raise concerns in a secure environment regarding possible violations of our values and standards, which can lead to negative consequences for our clients, employees or the firm.
For more information on our values and social responsibility, please refer to What We Believe and Further: Our Global Social Responsibility.
How Does This Work?
Recommended option: Filing an online report is the most convenient and confidential way of raising a concern. Clicking on the link below redirects you to the reporting platform. The platform guides you through the entire reporting process and you can choose to file either anonymously or as preferred, in line with local laws. You can also set up a secure, anonymous virtual post box to be kept up-to-date and help facilitate the investigation.
You can choose to file a report via hotline by calling one of the phone numbers below that will guide you through an automated verbal submission. You can choose to file anonymously or non-anonymously, in line with local regulations.
Americas: +1 2132791015
EMEA: +49 3099257146
APAC: +65 31382063
Company access code: 8002
You can file a report or submit supporting documents to an existing report by writing to the postal address below. Should you wish to add additional supporting documents to an existing report, please make sure you indicate your report’s reference number.
Please send reports to:
Bain & Company
Global Risk Team
Neue Mainzer Strasse 80
60311 Frankfurt, Germany
True North Line
Learn more about our global and confidential reporting system.