Senior Manager, IT Program Management

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.

Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU'LL WORK WITH

This team considers the full spectrum of people, tech, and process to help others at Bain achieve their goals. We aim to understand our partners in the business so well that our proposed architectures, apps, and automations really do improve their work lives. If you’re the sort of person who embraces change, who has an entrepreneurial spirit, and who friends and family still call for tech advice, this might be a great team for you.

WHERE YOU'LL FIT WITHIN THE TEAM 

The Senior Manager, TSG Program Management leads complex, cross-functional programs that advance Bain’s strategic and technology priorities, partnering with senior leaders to translate business goals into structured delivery plans. They balance strategy and execution—driving coordination across business and technical teams, managing risk, and ensuring progress toward measurable outcomes. Senior Managers apply structured problem-solving and clear communication to maintain alignment, enable decision-making, and guide teams through change. They strengthen delivery consistency by mentoring colleagues, reinforcing use of shared tools, and supporting smooth transitions to long-term ownership.

WHAT YOU'LL DO  

Program Strategy & Leadership 

• Leads complex, cross-functional programs that advance Bain’s strategic and technology priorities, in partnership with and under the guidance of senior leadership.
• Drives the solution-shaping process in partnership with functional leaders, integrating business and technical input to evaluate SaaS or implementation partners and balance feasibility, risk, and value trade-offs.
• Partners with business and technical teams to translate strategy into actionable delivery plans, defining scope, success measures, and governance to ensure clarity, accountability, and benefit realization.
• Communicates program progress, risks, and insights to stakeholders with clarity and context, ensuring leadership has the visibility needed for timely decisions and alignment on outcomes.
• Engages business and technical stakeholders to align plans, manage dependencies, and maintain shared accountability for delivery.
• Plans and supports a smooth transition from program delivery to long-term ownership, ensuring receiving teams are equipped to sustain outcomes and continue realizing value.

Execution & Delivery Management

• Leads day-to-day execution across multiple interconnected workstreams, managing risks, trade-offs, and issues to maintain momentum and accountability; flex across planning, coordination, and delivery activities as needed to support progress.
• Facilitates decision-making among stakeholders, surfacing misalignments early and coordinating with leadership to resolve them.
• Applies and adapts delivery methodologies and tools to fit program needs, maintaining discipline in tracking milestones, dependencies, financials, and benefit realization.
• Engage specialized expertise (e.g., Security, Change Enablement, Data Privacy) at appropriate points to support adoption, compliance, and sustainable outcomes.
• Monitors outcomes and benefit realization, identifying improvement opportunities and ensuring program results align with business objectives.
• Run regular feedback loops (e.g., retrospectives, health checks) to monitor team dynamics, identify improvement areas, and adjust program ways of working to maintain alignment and momentum
• May manage temporary or rotational staff like interns or contractors to complete this work. 

Functional Leadership & Reusability

• Contribute to advancing Bain’s program management capabilities by identifying opportunities to improve consistency, scalability, and impact.
• Develop and share reusable assets, including templates, tools, and lessons learned, grounded in outcomes from Bain programs.
• Stay informed on external trends, such as AI, and apply relevant insights to improve program outcomes in Bain’s context.

ABOUT YOU 

• Strong leadership and delivery management skills across planning, execution, and stakeholder engagement to deliver meaningful business outcomes on complex, multi-workstream efforts.
• Excellent analytical and problem-solving skills; able to structure ambiguity, identify options, and develop practical solutions.
• Clear, confident communicator who builds trust, influences stakeholders, and ensures alignment across a diverse set of stakeholders
• Comfortable operating in dynamic environments; able to maintain focus, energy, and momentum when priorities shift.
• Comfortable leveraging evolving digital and AI-enabled tools, dashboards, and analytics to monitor progress and inform decisions.
• Growth-oriented and continuously learning; applies feedback and evolving practices to strengthen delivery outcomes.

Experience

• Demonstrated success leading complex efforts that span business and technology teams, coordinating across multiple stakeholders to deliver shared outcomes.
• Experience engaging with senior stakeholders to align priorities, share progress, and support decision-making.
• Exposure to both Agile and traditional project environments, with experience applying and adapting delivery methodologies to fit initiative needs.
• Experience managing interdependencies, risks, and budgets within large-scale delivery efforts.

U.S. COMPENSATION INFORMATION

Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best in class benefits package (details listed below). 

Some local governments in the United States require a good-faith, reasonable salary range be included in job postings for open roles. For all other locations, the good-faith, reasonable annualized full-time salary range for this role is commensurate with competitive geographic market rates for this role and will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level

In Illinois, the good-faith, reasonable annualized full-time salary range for this role is between $141,000 - $169,500 placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level

In Massachusetts, the good-faith, reasonable annualized full-time salary range for this role is between $147,250 - $176,750 placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level

Annual discretionary performance bonus

This role may also be eligible for other elements of discretionary compensation

4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date

Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family. 

Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck

• Generous paid time off, including parental leave, sick leave and paid holidays
• Fully vested 401(k) company contribution
• Paid Life and Long-Term Disability insurance
• Annual fitness reimbursements