Senior Specialist, HR

What makes Bain a great place to work

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 61 offices in 38 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. For over 40 years, we've been passionate about achieving better results for our clients—results that go beyond financial and are uniquely tailored, pragmatic, holistic and enduring. This is all part of why Bain is consistently ranked as one of the best firms to work for.

We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.

Responsibilities

The HR Senior Specialist needs to represent high standards in several areas of Bain Human Resources Operations. 

Role objective

•    Manage Lisbon office employee relations: serve as the point of contact for Lisbon GC office employees on employment law and company policies; provide guidance on disciplinaries, concerns, performance management, and absence management; lead monthly personnel file audits with support from the broader HR team

•    Own local HR operations for the Portugal team: administration, mobility, immigration, onboarding, and local trainings 

•    To provide full support to the HR Team with projects and other initiatives as required and help in other HR/PD areas as necessary. To be able to step in when required in areas of absence for the HR Manager, when she/he is out of the office

•    To provide a comprehensive, proactive and focused HR service 

•    Support Iberia staffing and PD, acting as the local point of contact for staffing and PD matters and ensuring proximity to the Lisbon general consulting population

Responsibilities

Mobility

•    Manage the visa process for all new joiners, transfers and visa extensions 

•    Main point of contact for any visa issues/queries for current employees, transfers and new starters

•    Provide advice to the PD/Staffing Manager and employees on any visa questions for consultants travelling overseas for client work

•    Work with the Mobility third party for all the different requests

•    Ensure the information in HR systems e.g. Workday is accurate

Office meeting

•    Monthly office meeting HR document preparations

•    Service awards information

Support HR teams in ad hoc projects as required

•    Implementation of new or modified policies 

•    Data protection procedures 

Employee relations 

•    To provide advice to employees on aspects of employment law and company policy, specifically; Maternity Leave, Paternity Leave, Parental Leave, flexible working, leave of absence’s and externship. 

•    To assist the HR Manager and help provide guidance with issues including disciplinaries, grievances, performance management and absence management

•    Lead/initiates carrying out employee data audits monthly on personnel files 

•    To ensure the company policy handbook is up to date with any Employment Law changes, and identify areas of improvement to the HR Manager

•    Maintain knowledge of local legislation changes

•    Support HRM with any policy updates

•    Support HRM with preparation of review meetings from HR perspective to ensure fair approach

Training

•    Liaise with Global teams on Global Training

•    Organize Pre-ACT/NCT, CLP and other local/regional Consulting and Business Function trainings (calendar, participants, performance needs, etc)

•    Responsible for finding replacements in cases where a trainer is unable to attend their session

•    Responsible for collecting team feedback on each training session conducted in Iberia

•    New Hires training

•    Onboarding of new hires before their start date

Administration

•    Onboarding and offboarding of the employees

•    Ensure Workday is up to date e.g. pending Maternity, Paternity leave, Departure, timesheets & vacations requests etc.

•    Good working knowledge of Workday 

•    Background check – coordination with recruiting and HRM

Additional activities 

•    Support other areas of the HR/PD department whenever there is a business need

•    Lisbon SharePoint update

•    First Aid and Fire ward guardian (certificate compliance with local law)

•    Onboarding – set up doctor appointment 

•    Departures – coordination with Finance and employee (pending vacation days, sending out departure checklist, assure voluntary leave documentation)

Language requisitions

•    Portuguese 

•    English

•    Spanish (a plus)

Personal Attributes

•    Attention to detail

•    Ability to deal with highly confidential information

•    Knowledge of Employment Law

•    Clear and logical thinking 

•    Friendly, approachable and professional

•    Proactive, confident and motivated

•    Strong communication skills

•    Team player

•    Strong analytical skills

•    Presentable, discrete and diplomatic

•    Calm, helpful and flexible manner