Senior Specialist, Research and Data Services - Milan

WHAT MAKES US A GREAT PLACE TO WORK 

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

Research and Data Services (RDS) is a team of information professionals who specialize in secondary research and work alongside Bain’s consulting teams to provide high quality results for our clients, some of the most successful and pioneering businesses in the world.

You will be joining a diverse team of 20 people across Paris, Milan, Madrid, Warsaw, and Dubai. Your role will be based in Madrid, working alongside two team members. You will be reporting to a Senior Manager located in Milan.

WHAT YOU’LL DO 

• The Snr Specialist, Research and Data Services provides desktop research and Research and Data Services to consulting, expert delivery and practice teams. Frequently works as part of project teams to support in research planning and execution, information management, training, and capture of research experience. 

• This role is to establish their affiliation in certain practice areas of Bain's practice areas and have specialized knowledge of relevant research resources.

• This is an individual contributor able to deliver on short to medium-term projects and manage own deliverables with limited oversight from supervisor. 

• This role participates in ongoing product and service evaluations, and resource development activities including their implementation.

Principal Accountabilities and % of time

Research (75%)

• Conduct business research utilizing desktop resources and business tools to deliver on short to medium-term projects with limited oversight from supervisor.

• Contribute as an active member of an Industry Team to support complex and specialized research, and should also be proficient in conducting general research in all areas of interest to Bain.

• Proactively work with customers to understand the project context and specific information needs 

• Demonstrate knowledge and effective use of local, regional and global general and industry / capability specialized data sources and their applications.

• Deliver accurate, well-organized and comprehensive research solution and result.

• Develop regular relationship with internal stakeholder, solicit feedback on performed research and resolve issues.

Asset Building and others (25%)

• Support activities including processing orders and new acquisitions, cataloging and serials check-in, end-user system updates, tracking circulation of materials from the collection and ongoing maintenance of department assets.

• Participate in knowledge sharing, training, and relevant projects to continuously enhance skills alongside business growth.

• Participate in product and service evaluations and process / tool innovations, and contribute in implementation as appropriate.

• Conduct just-in-time and regular group training for researchers, consulting and consulting support staff. 

• Build industry or subject matter expertise by supporting relevant projects, and attending different format of training and experience sharing.

• Participate in Research and Data Services marketing efforts.

• May lead small scale initiatives as assigned.

• May coach less experienced colleagues sometimes.

Knowledge, Skills, and Abilities

• Fluent written and verbal communication skills in native language and English required

• Strong organization, prioritization, time management and pressure management skills

• Enthusiastic, dedicated, hardworking and committed to deliver results

• Strong knowledge across a broad range of commercial, multi-industry, and economic topics to ensure a swift start in assigned affiliation areas at beginning

• Demonstrate a growth mindset and be able to adapt to a rapidly evolving role with new technology enablement

ABOUT YOU 

Experience

• 3 – 5 years of conducting business research in a fast-paced consulting, market research or other professional services or equivalent preferred

• Experience in using regular business research databases, e.g. Factiva, LSEG/Refinitiv, S&P CapitalIQ etc. as well as some industry specialized ones if possible

• Experience in effectively working with diverse stakeholders and / or cross culture

• Experience in proactively taking initiatives to enhance working efficiency

• Training and presentation skills

Education OR equivalent combination of education, training, and experience

• Degree in Information Science or business from an accredited university - or equivalent higher education degree

ABOUT US

Bain & Company is a global consultancy that helps the world’s most ambitious change-makers define the future.

Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today’s urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a platinum rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 1% of all companies. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.