Build the future, today
Customers are more demanding. Business boundaries are more dynamic. Sustainability is now an imperative. And digital is everywhere. To keep pace amid these seismic shifts you must be able to innovate. And scale. Again and again. Yet many organizations struggle to adopt the “today-forward, future-back” mindset essential to sustained innovation.
We help our clients envision the future, map the best path to get there, and build the organizational muscles that support repeatable success. The key tenets of our approach are:
We do all this with tightly integrated teams comprising cross-discipline innovation specialists and industry experts, including strategists and generalist consultants, researchers, product designers, full-stack engineers, product managers, start-up minds and VC veterans.
We complement this in-house industry and functional expertise with the support of our innovation exchange, partnership ecosystem, in-house digital solutions, and expert advisor network, who we collaborate and co-create with in our 13 Digital Innovation Hubs and our 59 global offices.
Innovation is not an event or a single, Big Bang project; it must be repeatable and sustainable. Our integrated teams and approach can help you become the disruptor, not the disrupted.
How can you build your innovation agenda and mobilize at speed despite enormous uncertainty? Bain Radar 360 Strategy® provides the answer. Our unique "Today Forward, Future Back" approach enables you to create value now as you innovate toward your future vision, with the flexibility to adapt as scenarios change. We’ll help you choreograph your innovation agenda against your transformation journey, as you bring your core to full potential and build new growth engines.
Business models, customer behaviors, technologies, competitors, and more: every facet of your business is changing. Our Advanced Digital & Product Team (ADAPT) is a deep bench of technologists, designers, engineers and digital leaders places intense focused on propelling growth through product and experience innovation. With obsessive focus on the needs of users and test-and-learn methodologies, we co-create with you while transferring the skills your teams need to do it again and again.
Executive teams and boards know that innovation is critical, to reinvent core business models in the face of disruption, or open up new lines of business. But new corporate ventures often fail to achieve a fraction of their potential. Launchpad can propel you past common pitfalls, arming your organization with the confidence and capabilities for repeatable innovation.
Before you can embrace innovation you need to spot it; that’s what Bain Innovation Exchange is all about. We’ve created an extraordinary community of start-ups, venture capital firms, and change-makers, all of whom work together to accelerate technology development, investment and commercialization.
Bain’s expertise and experience are complemented by the Bain Alliance Ecosystem, an expanding network of best-of-breed technology partners and thought leaders who provide specialized services and capabilities, ensuring that the solutions we provide incorporate the latest advances.
Whether an urgent need to improve financial performance or a desire to reinvent your business to stay ahead, sometimes only a bold, comprehensive transformation program will do. We provide the expertise and tools you need to align your leadership on a shared vision of the future and mobilize change on the frontlines with innovative solutions, rapid scaling, and the skill-building required to sustain success.
Innovation is integrated with and supported by many cross-capability offerings, including:
Our in-house, cloud-based tools that support the innovation process
Interactive app that offers a window into our Innovation Exchange by featuring the start-ups, VC investments, and thought leadership most relevant to your industry and situation, as well as the ability to easily offer feedback on direction of innovation.
NPS PrismSM is a customer experience benchmarking service that provides actionable insights and analysis that guide creation of game-changing customer experience innovation.
Action. Results. Collaboration.SM ARC is a state-of-the-art transformation management tool that is fast, flexible, and secure, making it easy to see where your innovation program stands and what needs to happen next to keep projects moving forward.
ARIA helps you go deep on user needs by scraping app reviews and social media and generating sentiment analysis and insights on market position and user perceptions, so that you can focus your product and experience innovation efforts.
Analytics software for test and learn innovation that translates raw data from multivariate tests into insights around which experience attributes really matter
With the growth and agility of a start-up, our in-house software team develops and supports digital solutions for our consultants and clients, so they get to better, faster insights and results
Our 13 Digital Innovation Hubs around the world provide an ideal launchpad for your innovation efforts, supported by a diverse team of corporate innovators, founders, product managers, designers, and engineers.
Increase in foreman productivity using a new app (Utility)
EBITDA uplift from a new marketing system (Healthcare company)
We are excited to be part of The Davos Agenda hosted by the World Economic Forum from 25th to 29th of January. The week-long virtual series is a pioneering mobilization of global leaders to shape the principles, policies and partnerships needed in today’s new context.Learn more
A winning digital strategy balances today’s needs with tomorrow’s opportunities. We apply the Bain Radar 360 Strategy® "Today Forward, Future Back" approach to deliver immediate, tangible benefits that propel you into your digital future.
Faster, more agile, more responsive: transform your technology to power your growth
The best way to discover what customers want is to let them tell you—but you have to know how to listen. Test for Results lets you experiment with hundreds of messaging, pricing and product variables to find the winning combination.
Accelerate your innovation and transformation with a fully integrated suite of capabilities that puts digital at the heart of everything you do.Learn More