Manager, Research and Data Services

Company Profile

Bain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has offices in various countries, and its deep expertise and client roster cross every industry and economic sector.

The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business-function hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally.  Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.

Who You Will Work With

Research and Data Services (RDS) is a department of information professionals who specialize in secondary (desktop) research and work alongside Bain’s internal stakeholders to provide high quality results for our clients. We collaborate across Bain teams to support desktop research needs using subject matter knowledge and deep expertise in research sources.

You will work with colleagues based in different locations in a hybrid model. You will be reporting to supervisors based in Asia Pacific. Working as part of an APAC/global team, throughout your career, you will receive coaching and participate in various training programs.

Regular presence at weekly base in the office is required for this role.

Position Summary

• This is a role of people management able to deliver on long-term projects and manage deliverables / projects with minimal input from supervisor on overall implementation plan.
• This role is affiliated to their industry or capability (e.g. Consumer Products/Retail, Healthcare/Life Science, Technology/Media/Telecoms, Financial Services, ESG etc.), focusing on sub-sectors, or subject matters (e.g. company financials, deals, macro data etc.), with specialized knowledge of relevant research resources, driving innovation and thought leadership.
• This role frequently works as part of project teams to drive research planning, information management, training, and capture of research knowledge.

Principal Accountabilities and % of Time Allocation (directional)

Research: 40-50%

• Deliver accurate, well-organized and often synthesized research results, and actively advise on research solutions and seek new ways of working to “do the job better”.
• Demonstrate knowledge and effective use of local, regional and global general and industry / capability specialized data sources and their applications.
• Independently represent team as subject matter expert with senior internal customers to deliver complex and specialized research and should also be proficient in conducting general research in all areas of interest to Bain.
• Proactively work with internal senior stakeholders to understand project context, scope the research support, and identify and resolve roadblocks to gain alignment.
• Maintain regular relationship with internal senior stakeholder and external vendors, solicit feedback on research, update on sources, and resolve issues.

Asset building, management and others: 50%-60%

• Manage direct reports, and actively coach or mentor less experienced colleagues.
• Actively contribute and may lead in Research and Data Services marketing efforts.
• Lead in product and service evaluations and process / tool innovations, and drive implementation as appropriate.
• Lead just-in-time and regular group training for researchers, consulting and consulting support staff, and regularly plan on training development, with limited oversight from supervisor.
• May participate in vendor relationship management to monitor multiple contracts.
• May lead regional or global initiatives as assigned.

Qualifications

The successful candidate will be a self-motivated team player who embraces new challenges and thrives in a fast-paced environment. They should embody a growth mindset and adapt confidently to evolving roles supported by new technology.

Essential:

• Advanced degree in Information Science or business from an accredited university - or equivalent higher education degree
• 8+ years of experience conducting business research in a fast-paced consulting, market research or other professional services or equivalent preferred
• Demonstrated research expertise in one or more of Bain’s Industry Practice Areas, with strong command of industry-specific data sources and a deep understanding of market dynamics
• Experience in effectively managing long -term or multiple medium-term projects
• Experience in effectively managing people and vendors

Preferred:

• Proficiency in training, presentation, and project management
• Strong organizational, interpersonal and communication skills
• Effectively working with diverse stakeholders and / or cross culture
• Experience in proactively taking initiatives to enhance working efficiency
• Open-minded attitude and team approach, e.g. adapting to different time zone per business needs etc.

What Makes Us a Best Place to Work

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.
  
Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.