Create Joyful Routines: Christina Zhu, President & CEO, Walmart China

What turns a routine into a ritual that actually changes how people work? 

In this episode, Jimmy Allen sits down with Christina Zhu, President and CEO of Walmart China, to explore how she has built focus and resilience while leading through one of the fastest-changing retail landscapes in the world. From creating “joyful routines” that empower frontline associates, to translating customer-centricity into strategy, Christina shares how purpose, simplicity, and trust can both delight customers and transform teams. 

We’re also joined by Kavita Chaudhary of Jaipur Rugs, who offers a striking example of reconnecting business to its frontline artisans - where a monkey with a gun woven into a carpet became a symbol of dignity and creative freedom. Together, these conversations reveal why great leaders eliminate complexity rather than manage it, how rituals make values real, and why frontline obsession may be the ultimate competitive advantage.