Infographic How Agentic AI Is Reshaping Customer Behavior in Italy and Europe As global AI use increases, the challenge lies in ensuring users are appropriately empowered by the technology. Par Emanuele Veratti et Alessandro Lo Martire Infographic How Agentic AI Is Reshaping Customer Behavior in Italy and Europe en Auteurs Emanuele Veratti Associé, Milan Alessandro Lo Martire Associate Partner, Milan Contactez-nous First published in février 2026 Mots clés Artificial Intelligence Digital