Skip to Content
  • Bureaux

    Bureaux

    Amérique du Nord et Amérique du Sud
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europe, Moyen-Orient et Afrique
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Doha
    • Dubai
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Riyadh
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    Asie et Australie
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    Voir tous les bureaux
  • Alumni
  • Presse
  • S’abonner
  • Contacter
  • France | Français

    Sélectionnez votre région et votre langue

    Global
    • Global (English)
    Amérique du Nord et Amérique du Sud
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europe, Moyen-Orient et Afrique
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asie et Australie
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Expertises Sectorielles
    Menu principal

    Expertises Sectorielles

    • Aerospace et Défense
    • Agroalimentaire
    • Chimie
    • Infrastructures, BTP et Matériaux de Construction
    • Grande Consommation
    • Services Financiers
    • Santé
    • Engins & Equipements Industriels
    • Media et Divertissement
    • Metals
    • Mining
    • Pétrole & Gaz
    • Papier et Emballage
    • Private Equity
    • Secteur Public
    • Distribution
    • Technologie
    • Télécommunications
    • Transportation
    • Travel & Leisure
    • Utilities & Energies Renouvelables
  • Expertises Fonctionnelles
    Menu principal

    Expertises Fonctionnelles

    • Expérience Client
    • ESG
    • Innovation
    • Fusions et Acquisitions
    • Opérations
    • People & Organization
    • Private Equity
    • Sales & Marketing
    • Stratégie
    • IA, Perspectives et Solutions
    • Technology
    • Transformation
  • Digital
  • Points de Vue
  • À propos
    Menu principal

    À propos

    • Notre Activité
    • Nos Valeurs
    • Nos Collaborateurs et Notre Équipe Dirigeante
    • Notre Impact
    • Prix & Récompenses
    • Partenariats Internationaux
    • Evénements
    Further: Our global responsibility
    • Diversité et Inclusion
    • Impact Social
    • Sustainability
    • World Economic Forum
    Learn more about Further
  • Carrières
    Menu principal

    Carrières

    • Rejoignez-nous
      Carrières
      Rejoignez-nous
      • Find Your Place
      • Nos domaines d’expertise
      • Equipes multidisciplinaires
      • Étudiants
      • Stages et programmes
      • Événements de recrutement
    • La vie chez Bain
      Carrières
      La vie chez Bain
      • Blog: Inside Bain
      • Récits de carrière
      • Nos collaborateurs
      • Nos bureaux
      • Soutenir votre évolution professionnelle
      • Groupes d’affinités
      • Avantages chez Bain
    • Histoires d’impact
    • Notre processus de recrutement
      Carrières
      Notre processus de recrutement
      • Ce que vous pouvez attendre
      • Entretiens
    Trouver un poste
  • Bureaux
    Menu principal

    Bureaux

    • Amérique du Nord et Amérique du Sud
      Bureaux
      Amérique du Nord et Amérique du Sud
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europe, Moyen-Orient et Afrique
      Bureaux
      Europe, Moyen-Orient et Afrique
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Doha
      • Dubai
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Riyadh
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • Asie et Australie
      Bureaux
      Asie et Australie
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    Voir tous les bureaux
  • Alumni
  • Presse
  • S’abonner
  • Contacter
  • France | Français
    Menu principal

    Sélectionnez votre région et votre langue

    • Global
      Sélectionnez votre région et votre langue
      Global
      • Global (English)
    • Amérique du Nord et Amérique du Sud
      Sélectionnez votre région et votre langue
      Amérique du Nord et Amérique du Sud
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europe, Moyen-Orient et Afrique
      Sélectionnez votre région et votre langue
      Europe, Moyen-Orient et Afrique
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asie et Australie
      Sélectionnez votre région et votre langue
      Asie et Australie
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Menu principal
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Expertises Sectorielles
    • Expertises Sectorielles

      • Aerospace et Défense
      • Agroalimentaire
      • Chimie
      • Infrastructures, BTP et Matériaux de Construction
      • Grande Consommation
      • Services Financiers
      • Santé
      • Engins & Equipements Industriels
      • Media et Divertissement
      • Metals
      • Mining
      • Pétrole & Gaz
      • Papier et Emballage
      • Private Equity
      • Secteur Public
      • Distribution
      • Technologie
      • Télécommunications
      • Transportation
      • Travel & Leisure
      • Utilities & Energies Renouvelables
  • Expertises Fonctionnelles
    • Expertises Fonctionnelles

      • Expérience Client
      • ESG
      • Innovation
      • Fusions et Acquisitions
      • Opérations
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Stratégie
      • IA, Perspectives et Solutions
      • Technology
      • Transformation
  • Digital
  • Points de Vue
  • À propos
    • À propos

      • Notre Activité
      • Nos Valeurs
      • Nos Collaborateurs et Notre Équipe Dirigeante
      • Notre Impact
      • Prix & Récompenses
      • Partenariats Internationaux
      • Evénements
      Further: Our global responsibility
      • Diversité et Inclusion
      • Impact Social
      • Sustainability
      • World Economic Forum
      Learn more about Further
  • Carrières
    Recherches les plus fréquentes
    • Agile
    • Digital
    • Stratégie
    Vos recherches précédentes
      Pages récemment visitées

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      Article

      The 3G survival strategy

      The 3G survival strategy

      Mobile operators have lost over a quarter trillion dollars in market value since the UK third generation (3G) mobile license auction.

      Par Michael Garstka

      • min

      Article

      The 3G survival strategy
      en

      Mobile operators have lost over a quarter trillion dollars in market value since the UK third generation (3G) mobile license auction. The telecoms debt market has dried up. Are the capital markets overreacting, or is 3G reaching an extinction level even for mobile operators? For some, it clearly will. The 1990s saw the proliferation of second generation (2G) mobile operators. This was driven by deregulation, the adoption of a common GSM technology standard, but most importantly, by ready access to receptive public debt and equity markets.

      But after all this investment, is anyone making any money? In a capital-intensive, heavily fixed-cost business such as wireless, profitability is heavily driven by utilisation, and superior industry profitability by market share leadership. Given these economics, it is not surprising only a limited minority of the 50 plus mobile operators in Asia are making money. Few operators other than the market leaders and near followers will earn positive long-term returns on capital.

      A win for a new entrant thus requires growing faster than the incumbent. For example, Optus Mobile's profitable growth in Australia has been powered by a mix of branding, innovative tariffing, and superior channel management that has aggressively taken share from Telstra MobileNet, shifting its relative marketshare from 50%-70%. But chasing share can be a hollow victory if improperly measured. While Hutchison has displaced the former HKT mobile business in subscriber marketshare in Hong Kong, it has been chasing some of the least valuable customers. Its revenue and profits remain below those of its rival.

      But the economics of network-based mobile operators in 3G are likely to be even more challenging than in 2G. Building a 3G network will be up to 50% more expensive than a 2G network, and more fixed-cost in nature due to higher spectrum costs, the need for more base stations, and a high base station unit cost. As a result, 3G operator's breakeven will be higher than that of 2G, potentially as high as 25%-30% marketshare.

      There are some dramatic implications. There is room for two-at a stretch, three-profitable 3G network operators in most national markets. As a result, leadership becomes paramount for a network-based operator.

      In the race for 3G leadership, an existing scale 2G network operator with an established customer base, brand and distribution channels is significantly advantaged. Conversely, a greenfield 3G operator will be severely challenged. It was not irrational that markets went south when participants bid billions of dollars for each of six 3G licenses in Germany.

      In this context, successful mobile operators will be those who seek to redefine their economics by reconfiguring their entire business model. The key design principles are: deconstruction and focus. The next few years will see considerable vertical and horizontal deconstruction of the traditional mobile operator.The size of 3G investments, their technology risks and resulting higher minimum efficient scale of a mobile network will drive the separation of traditional mobile operators into asset-intensive network companies and more nimble customer relationship companies. In some markets, this is already emerging with the entry of so-called "virtual mobile network operators" or MVNOs.

      Operators will also consider further horizontal specialisation in the customer facing business. With over 13 million primarily young subscribers exchanging e-mails, downloading music and ring tones, and playing interactive games on the Web, NTT DoCoMo's iMode has dominated the mass market Internet in Japan. Other operators will potentially focus on the higher usage and high revenue generating business and corporate customers. Japan's No. 2 mobile operator KDDI is tapping this segment. KDDI's customer base spends more per subscriber than NTT DoCoMo's, even with the additional data revenues generated by iMode.

      The economics of 3G suggest that while the capital markets response has been directionally correct, it has been precisely wrong.There will be real casualties of the 2G and 3G war, but the ultimate market leaders remain undervalued. It is up to mobile operator management teams to develop and execute on the increasingly differential strategies necessary to keep them on the right side of this divide.

      Synergies sectorielles
      • Telecommunications
      Telecommunications
      Is Your Telco Winning the Race to Autonomous Networks?

      Cross-industry benchmarking provides a reality check on where autonomy is working, where it’s stuck, and what it takes to pull ahead.

      Voir plus
      Telecommunications
      Shift to Vertical: David Haines, Group CEO, Flora Food Group

      What does it take to stay connected to your customers when scale and complexity threaten to pull you away? 

      Voir plus
      Telecommunications
      Telecommunications M&A

      Deal activity slowed considerably in 2025 amid macroeconomic headwinds and strategic investments in areas such as AI and fiber networks.

      Voir plus
      Telecommunications
      Tech Is Giving Telcos a Winning Edge

      As agentic AI and autonomous networks advance, telcos with a stronger tech focus often generate higher returns and growth.

      Voir plus
      Telecommunications
      Sovereign Tech, Fragmented World

      In a post-globalized era of tariffs and decoupling, semiconductors and sovereign AI are realigning global power.

      Voir plus
      First published in décembre 2000
      Mots clés
      • Telecommunications

      Comment nous avons aidé nos clients

      Développement Durable et Responsabilité Sociétale des Entreprises (RSE) Orange Charts a Bold Course to 2030 and Beyond

      Lire l’étude de cas

      Stratégie Client et Marketing Customer segmentation aligns TelecomCo's growth strategy with consumers' needs

      Lire l’étude de cas

      Amélioration de la Performance Transforming a telecommunications giant

      Lire l’étude de cas

      Vous souhaitez continuer cette conversation ?

      Nous aidons des dirigeants du monde entier à matérialiser des impacts et des résultats pérennes et créateurs de valeur dans leurs organisations.

      Les points de vue de Bain : notre perspective sur des problématiques auxquelles sont confrontées les entreprises à travers le monde, envoyés chaque mois dans votre boîte de réception. 

      *J’ai lu la politique de confidentialité et j’accepte les conditions.

      Merci de lire notre politique de confidentialité.
      Bain & Company
      Contactez-nous Sustainability Accessibility Conditions d’utilisation Politique de Confidentialité Cookie Policy Mentions Légales Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Contacter Bain

      Comment pouvons-nous vous aider ?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      Voir tous les bureaux