It seems straightforward enough—why not simply outsource routine financial reporting functions offshore? Sure, you'll save some money. But if these processes are flawed to begin with, you only transplant their inefficiencies elsewhere, missing the greater opportunity to streamline. The authors contend that while outsourcing can be a central piece in an effort to improve operations, a significant chunk of any program's benefits comes from changing attitudes, behaviors, and cultures within the company's own walls. Read this article to learn how to look within and revamp existing functions before heading offshore.
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