Bain's Jean-Claude Ramirez discusses how the concept of trust has changed in the digital age.
By Jean-Claude Ramirez
January 26, 2018
Davos 2018: The Evolution of Consumer Trust
Bain Partner Jean-Claude Ramirez discusses the meaning of trust in business, how the concept has changed in the digital age and what companies can do to regain consumer trust that may have eroded over the years.