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      Snap Chart

      Going Back to Work Is a Matter of Trust

      For employees, trust starts both with being safe and feeling safe. Companies must mitigate risks, overcommunicate and listen to their frontline workers.

      By Nate Anderson, Michelle Supko, and Hernan Saenz

      Snap Chart

      Going Back to Work Is a Matter of Trust
      en

      As companies start to return workers to work sites, they need to implement the appropriate mitigation protocols and support systems to protect their employees, many of whom are eager to get back to work but worry about the risk of getting sick. Perception matters: Companies that employees perceive as doing the most to protect the health and safety of their workers, overcommunicating those efforts as well as the disruption to expect from Covid-19, and quickly acting on feedback from the front line have workers who feel the most comfortable about returning to work.

      More from the survey:

      • Could Teacher Safety Be a Bottleneck to Getting America Back to Work?
      • Work before Play: Americans See a Long Road Ahead
      Related Bain Brief

      Back to Work

      Recovery from Covid-19 will require resilience as companies advance, retreat, adapt—and repeat as necessary.

      Related Insights

      Coronavirus

      The global Covid-19 pandemic has extracted a terrible human toll and spurred sweeping changes in the world economy. Across industries, executives have begun reassessing their strategies and repositioning their companies to thrive now and in the world beyond coronavirus.

      Authors
      • Headshot of Nate Anderson
        Nate Anderson
        Partner, Chicago
      • Headshot of Michelle Supko
        Michelle Supko
        Practice Executive Vice President, Nashville
      • Headshot of Hernan Saenz
        Hernan Saenz
        Partner, Dallas
      Contact us
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