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Video

Gunther Schwarz: The Digical® transformation in insurance

Insurance companies need to combine the physical with the digital to stay competitive.

Video

Gunther Schwarz: The Digical® transformation in insurance
en

As more consumers use mobile apps and websites to communicate with insurers, companies will need to find ways to meld physical and digital channels to adapt to customers' shifting needs, says Partner Gunther Schwarz. In this short video, he explains what companies should consider as they plan a path forward.

Read the Bain Brief: Leading a Digical® transformation in insurance

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