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      Video

      Rehearsing and Retooling for a Post-Coronavirus World

      Bain Partner James Allen discusses how leading businesses are adapting to better serve customers and employees today—and tomorrow.

      By James Allen

      Video

      Rehearsing and Retooling for a Post-Coronavirus World
      en

      James Allen, a senior partner with Bain's Strategy practice, shares three messages from CEOs who are finding, amid their efforts to care for their people and attend to their businesses during the crisis, some inspiration for the future.

      The best leaders understand that the coronavirus pandemic is a dress rehearsal for turbulence in the decades to come, that this massive disruption is a chance to build new muscles to respond to climate change and other profound disruptions. Many CEOs are also finding inspiration from the great retooling of the last century. Just as industrial companies in World War II changed their factories to produce planes and ships, CEOs today need to ensure their offerings are more relevant to their customers and their companies more resilient. And finally, this crisis has put caring back on top of the agenda—and that’s an opportunity we should take advantage of.

      Related

      The Great Retooling: Adapting for Coronavirus and Beyond

      Here’s how CEOs are finding ways to win the battle for customer relevance and outrun extinction.

      Related Insights

      Coronavirus

      The global Covid-19 pandemic has extracted a terrible human toll and spurred sweeping changes in the world economy. Across industries, executives have begun reassessing their strategies and repositioning their companies to thrive now and in the world beyond coronavirus.

      Authors
      • Headshot of James Allen
        James Allen
        Advisory Partner, London
      Contact us
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      Published in March 2020
      Tags
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      • CEO Insights
      • Coronavirus
      • Founder's Mentality
      • Strategy
      • The Great Retooling

      How We've Helped Clients

      Strategy A Bold New Strategy Restores a Bank to a Leadership Position

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