Skip to Content
  • 오피스

    오피스

    미주
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    유럽, 중동, 아프리카
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Doha
    • Dubai
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Riyadh
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    아시아, 호주
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    오피스 전체보기
  • 얼럼나이
  • 미디어 센터
  • 구독
  • 연락처
  • Korea | 한국어

    지역 및 언어 선택

    글로벌
    • Global (English)
    미주
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    유럽, 중동, 아프리카
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    아시아, 호주
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    관심 있는 내용을 북마크하여 Red 폴더에 저장할 수 있습니다. Red 폴더 에서 저장된 내용을 읽거나 공유해보세요.

    Explore Bain Insights
  • 산업
    메인 메뉴

    산업

    • 우주항공, 방산 및 정부 서비스
    • 농업 관련 산업
    • 화학
    • 인프라, 건설 및 건축 자재
    • 소비재
    • 금융 서비스
    • 헬스케어
    • 산업용 기계 및 장비
    • 미디어 및 엔터테인먼트
    • 금속
    • 광업
    • 석유 및 가스
    • 제지 및 패키징 산업
    • 사모펀드
    • 사회 및 공공 부문
    • 유통
    • 기술
    • 텔레콤
    • 운송
    • 여행·여가
    • 유틸리티 및 재생가능 에너지
  • 컨설팅 서비스
    메인 메뉴

    컨설팅 서비스

    • Customer Experience
    • ESG
    • Innovation
    • M&A
    • 운영
    • 조직
    • 사모펀드
    • 고객 전략 및 마케팅
    • 전략
    • AI, 인사이트 및 솔루션
    • Technology
    • 변화 혁신
  • Digital
  • 인사이트
  • 베인 소개
    메인 메뉴

    베인 소개

    • 업무 소개
    • 베인의 신념
    • 구성원 및 리더십 소개
    • 고객 성과
    • 주요 수상 경력
    • 글로벌 파트너사
    Further: Our global responsibility
    • 다양성과 포용
    • 사회 공헌 활동
    • Sustainability
    • World Economic Forum
    Learn more about Further
  • Careers
    메인 메뉴

    Careers

    • Work with Us
      Careers
      Work with Us
      • Find Your Place
      • Our Work Areas
      • Integrated Teams
      • Students
      • Internships & Programs
      • Recruiting Events
    • Life at Bain
      Careers
      Life at Bain
      • Blog: Inside Bain
      • Career Stories
      • Our People
      • Where We Work
      • Supporting Your Growth
      • Affinity Groups
      • Benefits
    • Impact Stories
    • Hiring Process
      Careers
      Hiring Process
      • What to Expect
      • Interviewing
    FIND JOBS
  • 오피스
    메인 메뉴

    오피스

    • 미주
      오피스
      미주
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • 유럽, 중동, 아프리카
      오피스
      유럽, 중동, 아프리카
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Doha
      • Dubai
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Riyadh
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • 아시아, 호주
      오피스
      아시아, 호주
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    오피스 전체보기
  • 얼럼나이
  • 미디어 센터
  • 구독
  • 연락처
  • Korea | 한국어
    메인 메뉴

    지역 및 언어 선택

    • 글로벌
      지역 및 언어 선택
      글로벌
      • Global (English)
    • 미주
      지역 및 언어 선택
      미주
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • 유럽, 중동, 아프리카
      지역 및 언어 선택
      유럽, 중동, 아프리카
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • 아시아, 호주
      지역 및 언어 선택
      아시아, 호주
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    메인 메뉴
    Saved items (0)

    You have no saved items.

    관심 있는 내용을 북마크하여 Red 폴더에 저장할 수 있습니다. Red 폴더 에서 저장된 내용을 읽거나 공유해보세요.

    Explore Bain Insights
  • 산업
    • 산업

      • 우주항공, 방산 및 정부 서비스
      • 농업 관련 산업
      • 화학
      • 인프라, 건설 및 건축 자재
      • 소비재
      • 금융 서비스
      • 헬스케어
      • 산업용 기계 및 장비
      • 미디어 및 엔터테인먼트
      • 금속
      • 광업
      • 석유 및 가스
      • 제지 및 패키징 산업
      • 사모펀드
      • 사회 및 공공 부문
      • 유통
      • 기술
      • 텔레콤
      • 운송
      • 여행·여가
      • 유틸리티 및 재생가능 에너지
  • 컨설팅 서비스
    • 컨설팅 서비스

      • Customer Experience
      • ESG
      • Innovation
      • M&A
      • 운영
      • 조직
      • 사모펀드
      • 고객 전략 및 마케팅
      • 전략
      • AI, 인사이트 및 솔루션
      • Technology
      • 변화 혁신
  • Digital
  • 인사이트
  • 베인 소개
    • 베인 소개

      • 업무 소개
      • 베인의 신념
      • 구성원 및 리더십 소개
      • 고객 성과
      • 주요 수상 경력
      • 글로벌 파트너사
      Further: Our global responsibility
      • 다양성과 포용
      • 사회 공헌 활동
      • Sustainability
      • World Economic Forum
      Learn more about Further
  • Careers
    최근 검색어
      최근 방문 페이지

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      Pharma Executive

      Reducing the Risk of Noncompliance

      Reducing the Risk of Noncompliance

      Leading pharma companies reduce the risk of noncompliance when they cut complexity.

      글 Maria Gordian and Jason Evers

      • 읽기 소요시간

      Article

      Reducing the Risk of Noncompliance
      en

      This article originally appeared on Pharma Executive.

      Pharma and medtech companies are spending more management time and resources on compliance than ever before, but compliance problems continue to grow. Noncompliance warnings in the healthcare industry have risen sharply over the past five years, as have medical device recalls and drug shortages due to quality problems. And those issues add significant cost and risk to the business.

      What’s changed? Compliance requirements around the world have multiplied since 2000. At the same time, pharma and medtech product portfolios and organizations have grown rapidly and become more complex. That combination has created a perfect storm in compliance for many leadership teams.

      A complicated path


      For decades, growth has been the industry’s top priority, and many companies have assumed that every dollar of revenue would fall to the bottom line. Instead, growth has brought complexity, and along with it, many hidden costs. As our colleagues state in the recently published book The Founder’s Mentality, “Complexity is the silent killer of growth.” It slows innovation, time to market, and impedes decision-making across the entire organization. In fact, for many healthcare companies, unfettered investment in growth actually creates a drag on the core business. Complex product portfolios, organizations, processes, and geographical footprints also increase a company’s vulnerability to compliance delays and oversights, including late filings and failure to update critical registrations.

      Complexity is not the only cause of noncompliance, but the more complex a pharma portfolio or organization, the more difficult it is to maintain a rigorous approach to compliance. One of the best ways leadership teams can manage that risk is to routinely review and simplify the business wherever they can, pruning product portfolios and streamlining the organization, processes, and geographies. Simplifying has a triple benefit: It improves patient safety, reduces the likelihood of compliance problems, and creates healthier portfolios that can grow faster.

      The cost of noncompliance can be substantial: Taking a Corrective and Preventive Action (CAPA) can total up to $10,000; addressing a warning letter may cost $2 million for a simple fix or up to $20 million if it requires changes to production; and resolving a consent decree can top $100 million. Complexity can also lead to increased capital investments, higher operating costs on legacy products, supply chain distortions and inefficiencies, and surging costs to address compliance problems in real time. In the worst case, regulators can demand that companies pull products from the market.

      Many pharma and medtech companies know the downside of complexity all too well. As steady growth expands compliance requirements, it can overwhelm the people and systems responsible for maintaining up-to-date licenses, labels, and filings with national authorities. At the same time, increased complexity makes it harder to effectively manage surveillance systems that monitor complaints and inquires, including pharmacovigilance (PV) and post-market surveillance. That can create delays in responding to health authorities.

      A more complex product portfolio also creates a much higher level of noise in the system. Companies spend more time tracking and filing reports on legacy products with low sales and proven safety records, detracting from the ability of quality, regulatory, and PV staff to focus on the important signals affecting patient safety.

      Finally, rapid growth generates greater variance and complexity in the manufacturing process. That, in turn, can lead to problems with outsourcing partnerships, including quality control, handoffs, and reliability of supply. It can also produce a mismatch in equipment or process capabilities between R&D and operations, limiting process standardization and impeding quality control when transferring technology.

      Getting to the core


      One natural response to complexity is adding people to manage compliance functions. That approach, however, addresses the symptoms of complexity without tackling the underlying issues. It’s a costly reaction that, in our experience, rarely reduces compliance risk. In fact, large, resource-intensive compliance departments often struggle with efficiency.

      Complexity increases the underlying risks of noncompliance. The consequences can include interruption of the drug-substance supply chain, late filings, or out-of-date registration, which often lead to pulling products from the market. Both medical device recalls and new-drug shortages linked to quality problems have risen sharply over the past five years.

      What are the warning signals that noncompliance is reaching a danger point? There are many, but a couple of key indicators are worth watching closely. One is an increase in errors in tracking, filing, and updating of registrations. A company’s regulatory department in any given country typically spends more than 50% of its time just keeping the portfolio in compliance. An ever-expanding portfolio can put constant strain on in-country resources and processes. When a portfolio is complex, even small changes can lead to a cascade of required updates. These constant, incremental additions can overwhelm local systems, especially IT and document management, increasing the risk of expensive work-arounds or errors in filings.

      A second warning signal is product code proliferation, which often arises when companies enter new markets with unique label language or regulatory requirements. A surge in product codes can undermine manufacturing quality in two ways. First, additional country-specific batches can sharply increase production activity. For many manufacturers, increased production alone heightens the risk of noncompliance. On average, the number of batches produced at each site accounts for 30%–50% of the quality. Second, changes to testing and labeling can undermine quality. With product code proliferation, simple or routine changes suddenly can become difficult to implement by the required deadlines.

      Another red flag: frequent variations in test methods, equipment, and raw materials, and especially the introduction of nonstandard production requirements. Each time a company alters these factors, it can slow the production process and add significant risk.

      Finally, frequent policy changes can signal risk. Companies may need to implement policy changes to accommodate local health authorities when entering new markets or update policies to reflect nuanced requirements of individual products, even those with very small volume. When companies change policies frequently, due to internal or external factors, managers often don’t pay enough attention to implementation, which increases compliance risk. Local offices may require corporate support in drafting local policies, infrastructure investments, additional resourcing, and capability-building. In a worst-case scenario, complex policies can result in conflicting guidance at local sites.

      Companies that fail to read these warning signs and understand the link between complexity and compliance may take steps that improve a single function, but not consider the aggregate impact of their actions, setting off a doom loop that leads to ever-increasing compliance risk and cost.

      Leading companies reduce the risk of noncompliance by simplifying across the spectrum of products, organization, processes, and geography. Their approach typically includes five steps:

      Diagnose the problem. Collect data on complexity using the quality, supply chain, PV, and other surveillance systems to analyze the primary causes of compliance risk.

      Define the goal clearly. Develop an action plan for transforming the portfolio, including stock keeping unit (SKU) reductions, geographic footprint restructuring, and policy changes.

      Identify the cost of complexity and build the business case. Assess the cost and revenue opportunities that can reduce complexity, and use facts gathered on complexity, compliance, and risk assessment to make the business case for change.

      Create alignment across the organization. Ensure experts from each part of the value chain coordinate openly to determine the right balance of complexity, profitability, and compliance.

      Track complexity and keep it out. Make sure the underlying surveillance systems monitor complexity across the company, including product portfolio, quality control, and compliance.

      The most effective way to reduce compliance risk is to simplify the portfolio and organization, eliminating the root causes of complexity. Companies that take action before problems surface will create significant value, improve patient safety, and manage growth more effectively.

      Maria Gordian is a partner with Bain & Company based in New York. Jason Evers is a partner in Bain’s Chicago office. Both are members of the firm’s Healthcare practice.

      저자
      • Headshot of Maria Gordian
        Maria Gordian
        파트너, New York
      • Headshot of Jason Evers
        Jason Evers
        파트너, Chicago
      문의하기
      관련 산업
      • 헬스케어
      헬스케어
      Reducing the Risk of Noncompliance in Healthcare

      The benefits of tackling complexity in pharma and medtech.

      자세히 보기
      헬스케어
      Life Sciences’ AI Momentum Requires a Workforce Redesign

      AI scalers aren't waiting for new talent—they're building it.

      자세히 보기
      헬스케어
      Accelerating Growth and Innovation in European Mid-Sized Pharma

      Insights from the last decade of growth and portfolio innovation can help crack the growth code for EU mid-size pharma.

      자세히 보기
      헬스케어
      How Life Sciences Leaders Are Widening the AI Capability Gap

      Most pharma and medtech companies agree that a strong data foundation is table stakes. Few invest equally in the behaviors needed to move from pilots to adoption.

      자세히 보기
      헬스케어
      From Silos to Pods: Scaling AI in Life Sciences

      Cross-functional collaboration is the real differentiator between those that see meaningful returns and those that don’t.

      자세히 보기
      First published in 2월 2017
      태그
      • 헬스케어

      프로젝트 사례

      전략 Speed at Scale: The Thermo Fisher story

      See more related case studies

      Taking Shared Services to a New Level at a Healthcare Company

      See more related case studies

      고객 전략 및 마케팅 A new commercial strategy for a dental implant provider

      See more related case studies

      베인에 궁금하신 점이 있으신가요?

      베인은 주저 없이 변화를 마주할 줄 아는 용감한 리더들과 함께합니다. 그리고, 이들의 담대한 용기는 고객사의 성공으로 이어집니다.

      급변하는 비즈니스 환경에서 살아남기 위한 선도자의 시각. 월간 Bain Insights에서 글로벌 비즈니스의 핵심 이슈를 확인하십시오.

      *개인정보 정책을 읽었으며 그 내용에 동의합니다.

      Privacy Policy를 읽고 동의해주십시오.
      Bain & Company
      문의하기 환경정책 Accessibility 이용약관 개인정보 보호 쿠키 사용 정책 Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      문의하기

      무엇을 도와드릴까요?

      • 프로젝트 문의
      • 채용 정보
      • 언론
      • 제휴 문의
      • 연사 초청
      오피스 전체보기