Rob Levy

파트너, Toronto

Focus on the intersection of Agile and financial services, particularly for retail banking clients.

Rob

전문 분야

Highlights

  • Contact center optimization and transformation expert
  • 13+ years' firm experience

Rob Levy is a partner in our Financial Services, Performance Improvement, Agile, and Change Management practices, based in Toronto. 

He primarily clients across the Banking sector — especially retail banking — on Agile initiatives, strategy, performance improvement, customer experience, and risk and return management. His recent work Agile work has spanned operating model, ways of working, center of excellence, contact center optimization and transformation, and bootcamp training.

He has also led various diligence efforts for Private Equity clients. 

Rob holds an MBA from the Kellogg School of Management at Northwestern University, where he earned Beta Gamma Sigma distinction for graduating in the top 10% of his class. He also holds an honours degree, with distinction, in business administration from the University of Western Ontario Richard Ivey School of Business.  

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Change Management is a service mark of Bain & Company, Inc.