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Artificial Intelligence Consulting
It’s time to build your business for an AI world. We help you discover AI’s potential at the intersection of strategy and technology, and embed AI in all you do. Let’s turn AI’s promise into performance.
AI Consulting Services
AI Consulting Services
Across industries, we’re helping clients strategically consider and implement use cases to improve efficiency, customer retention, and time-to-market.
Financial services
Customer service chatbots, wealth advisor intelligent assistants, and personalized marketing content generation
Telecom and media
Contact center automation/chatbots, intelligent assistants for network engineers, and media and gaming content generation
Retail
Contact center and chatbots, e-commerce content generation and analytics, and store ops intelligent assistants
Healthcare
Clinical development patient/investigator communication, compliance document generation, and sales rep and clinician intelligent assistants
Industrials and TCS
B2B sales rep intelligent assistants, customer service/support automation, product virtual assistant features, and R&D
Winning with AI Podcast
A new limited series podcast on how the world's top leaders turn AI ambition into advantage, hosted by experts Andrew Ng and Sarah Elk.
Check out the Podcast
Our AI Experience & Impact
The first company to engage with our OpenAI alliance, The Coca-Cola Company used a buzzworthy campaign to spark a two-way dialogue with consumers. “Create Real Magic” combined ChatGPT and DALL-E into a first-of-its kind platform that offered a canvas for AI-fueled experimentation.
Digital creatives were invited to tap into iconic assets from the The Coca-Cola Company's archives to generate original artwork to be displayed in New York’s Time Square and London’s Piccadilly Circus. By blending customer activation, stakeholder engagement, and public relations, the campaign elevated the company’s world-class brands, marketing, and consumer experiences—and kickstarted its journey with generative AI.
French multinational retailer Carrefour has improved its customer and employee experience with three innovative tech solutions based on ChatGPT technology. Its natural-language, GPT-4-enabled chatbot, Hopla, drives a seamless e-commerce experience on carrefour.fr. Connected to the site’s search engine, the advice robot retrieves customer-specific preferences, offering them smart guidance on food selection based on budget, quantities, dietary restrictions, and more.
In its journey toward becoming a “Digital Retail Company,” Carrefour is also exploring other customer-facing generative AI use cases as well as internal applications. It’s using the technology to enrich more than 2,000 product sheets and to streamline everyday tasks in internal purchasing processes.
When a leading insurance company recognized that consumer needs and buying habits were continually shifting, it began to strategically re-think how analytics could reshape its customer experience. Harnessing the power of artificial intelligence, we helped the company apply machine-learning algorithms against its data to continually refine predictions about which product a customer was likely to buy next. To support that analysis, we created a comprehensive data lake, integrating 20 databases into a system that contained a rich 10-year history of client and external data. After seeing promising results, InsuranceCo locked in the internal capabilities needed to scale its new analytics expertise across the organization.
Results:
- 25% potential boost in revenue
- 10x improvement in marketing performance
The first company to engage with our OpenAI alliance, The Coca-Cola Company used a buzzworthy campaign to spark a two-way dialogue with consumers. “Create Real Magic” combined ChatGPT and DALL-E into a first-of-its kind platform that offered a canvas for AI-fueled experimentation.
Digital creatives were invited to tap into iconic assets from the The Coca-Cola Company's archives to generate original artwork to be displayed in New York’s Time Square and London’s Piccadilly Circus. By blending customer activation, stakeholder engagement, and public relations, the campaign elevated the company’s world-class brands, marketing, and consumer experiences—and kickstarted its journey with generative AI.
French multinational retailer Carrefour has improved its customer and employee experience with three innovative tech solutions based on ChatGPT technology. Its natural-language, GPT-4-enabled chatbot, Hopla, drives a seamless e-commerce experience on carrefour.fr. Connected to the site’s search engine, the advice robot retrieves customer-specific preferences, offering them smart guidance on food selection based on budget, quantities, dietary restrictions, and more.
In its journey toward becoming a “Digital Retail Company,” Carrefour is also exploring other customer-facing generative AI use cases as well as internal applications. It’s using the technology to enrich more than 2,000 product sheets and to streamline everyday tasks in internal purchasing processes.
When a leading insurance company recognized that consumer needs and buying habits were continually shifting, it began to strategically re-think how analytics could reshape its customer experience. Harnessing the power of artificial intelligence, we helped the company apply machine-learning algorithms against its data to continually refine predictions about which product a customer was likely to buy next. To support that analysis, we created a comprehensive data lake, integrating 20 databases into a system that contained a rich 10-year history of client and external data. After seeing promising results, InsuranceCo locked in the internal capabilities needed to scale its new analytics expertise across the organization.
Results:
- 25% potential boost in revenue
- 10x improvement in marketing performance
Winning with AI: Explore the stories
Featured Alliances and Partnerships
Featured Alliances and Partnerships
Harness the power of generative AI to transform your business
Build and deploy AI applications faster, more effectively, and at scale
