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      Industry

      Aviation

      Aviation

      Reach new heights with minimal turbulence

      Our Experience

      940+
      global air transportation and services engagements
      30+
      airline merger integrations (50% valued at > $1 billion)

      The effects of the Covid-19 pandemic will be felt across the aviation and airline industries for years to come. But even as company leaders map their recovery strategies, other trends are already beginning to reshape the industry, and will remain dominant forces for the next two decades. Our aviation consulting expertise can help you anticipate, respond to and ultimately convert these challenges into opportunities.

      • Sustainable consumption: Sustainability is now the next digital, as shifts in customer behavior and governmental and political interventions require airlines, airports, airline services, and air freight carriers to make the right moves on alternative fuels, carbon offsets, stakeholder sentiment, and other aspects of sustainability.
      • Digital Intimacy: Big Data and advanced analytics make it possible to provide hyper-personalized buying and in-flight experiences as you treat each customer as a “segment of one.”
      • Network disruptors: Numerous innovations, from electrification and supersonic flights to autonomous vehicles and augmented/virtual reality, are redefining the capacities, costs and experience of transit.
      • Automation:  The era of the “automatic airline” is upon us, as biometrics, robotic-enabled ground operations, and a variety of back-office innovations increase efficiency, speed, service and safety—and require that companies rethink their talent strategies.
      • Market Redefinition: The net effect of so many market and technology trends, geopolitical forces and factors influencing channel disintermediation is that new competitors and businesses can drain existing profit pools and create new ones. We can serve as your trusted advisor to help ensure you achieve and maintain a winning position.

      Our battle-tested playbook can help you thrive amid these and other disruptions. We address all key sources of value, including your operating model, revenue drivers, labor and non-labor costs and activities, network and fleet restructuring, and all facets of business transformation.

      Read more Read less

      Custom Air Travel Forecasts

      Improve your financial, capacity, and commercial planning with granular air traffic demand projections.

      Unlock your Air Travel Forecast

      AI in Aviation

      We help airlines, airports, and aerospace manufacturers use generative and agentic AI to operate more efficiently, delight customers, reduce emissions, and unlock new revenue streams. Our aviation consultants work closely with our internal AI experts and third-party partners to help you:

      • Identify high-value use cases (maintenance, personalization, sustainability, and more)
      • Build the robust tech and data foundations that power AI solutions
      • Move quickly and efficiently from experimentation to full-scale deployment

      How to jumpstart your AI transformation

      Real Outcomes

      From utilities and banks to retailers and even yacht racers, we’ve helped companies in virtually every industry apply AI technologies to their most promising opportunities.
      AI Is Revolutionizing Industrial Operations See how we’re helping global industry leaders win with AI

      How We Help

      We’ve worked with companies to build generative and agentic AI into every facet of operations, from the factory floor to the front lines of sales and customer service. We focus on real-world solutions that generate real value and that quickly scale to meet your ROI targets.
      Learn more about our AI approach

      Our Client Results in Aviation

      Advanced Manufacturing & Services

      Turning an Operational Complexity into a Multimillion-Dollar Market Opportunity
      We laid the groundwork for a shipping company’s AI venture by crafting a compelling proposition, validating market potential, and securing early commercial traction.

      Advanced Manufacturing & Services

      Virgin Australia: From Turbulence to Triumph
      CEO David Emerson discusses how a multifaceted transformation culminated in a stunning IPO.
      Read more

      Our Aviation Experts

      Headshot of Geoffrey Weston

      Geoffrey Weston Partner London

      Headshot of Yuriy Kurganov

      Yuriy Kurganov Partner Zurich

      Headshot of Allan Schulte

      Allan Schulte Partner Bangkok

      Headshot of Derek Gerow

      Derek Gerow Partner Dallas

      Headshot of Jerker Rosander

      Jerker Rosander Partner Stockholm

      Headshot of Milosz Sroka-Chalot

      Milosz Sroka-Chalot Partner Paris

      Rostislav Khomenko Partner Paris

      Headshot of Marco D'Avino

      Marco D'Avino Partner Rome

      See more

      Bain's Quarterly Airlines Newsletter

      Subscribe to receive our airlines insights in your inbox every quarter.

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      Our Aviation Insights

      Financial Services
      AI Won’t Just Cut Costs, It Will Reinvent the Customer Experience
      Beyond efficiency, AI helps create a more personalized experience that delivers a triple play of customer loyalty, employee engagement, and revenue growth.
      Brief
      Retail
      What Should Retailers Do About AI Shoppers?
      Agent-to-agent commerce is here, and the brands that shape it early can determine the future of shopping.
      HBR.org
      Financial Services
      When Bots Say No, Customers Don’t Let Go
      For complex service episodes, a machine’s answer often feels hollow. To earn trust and loyalty, companies need human agents in the loop—backed by AI.
      Brief
      Aviation
      Air Travel Forecast to 2040: Geopolitics and the Carbon Challenge
      Three charts illustrate how the aviation demand outlook remains stable, with uncertainties around tariffs and trade counterbalanced by evolving sustainability assumptions.
      Interactive
      See more

      How We Can Help

      Business Strategy

      Business Strategy

      Win today and in the future.

      Read More

      Air Travel Forecast Reports

      Air Travel Forecast Reports

      Improve your financial, capacity, and commercial planning with granular air traffic demand projections.

      Read More

      Accelerated Performance Transformation

      Accelerated Performance Transformation

      Turn ambition into achievement by connecting strategy, innovation, and action to drive accelerated performance.

      Read More

      Post-merger Integration

      Post-merger Integration

      A unique approach that unlocks value beyond your expectations.

      Read More

      Joint Ventures and Alliances

      Joint Ventures and Alliances

      Joint ventures and alliances can be an excellent way to boost inorganic growth. We work closely with you to maximize the value of such arrangements, and build the internal capabilities you need to manage them to full potential.

      Read More

      Sales & Marketing

      Sales & Marketing

      Put customers first to power your growth

      Read More

      Support Functions

      Support Functions

      Transform your support functions so they power your growth.

      Read More

      Enterprise Technology

      Enterprise Technology

      Companies with a strategic focus on technology outperform across industries. Stay ahead with tech foundations that fuel lasting growth.

      Read More
      See more
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