Florence Thienpont
Senior Manager,
About Florence
Expertise
Recent Insights
- “Why Consumers Choose an AI Chatbot over a Search Engine,” Powered by the Global Consumer Lab, March 2026, Snap Chart
- “Retailers Have a Secret Weapon in AI-Powered Shopping: Trust,” Powered by the Global Consumer Lab, February 2026, Snap Chart
- “How US Consumers Are Adopting Generative AI,” Powered by the Global Consumer Lab, December 2025, Infographic
- “How Tariffs Are Shaping US Consumer Behavior,” Snap Chart, October 2025