About Klaus Expertise Advanced Manufacturing & Services Machinery & Equipment Paper & Packaging Recent Insights “Covid-19 Catapults White Goods Makers into the Digital Future,” Brief, December 2020 “Primed for Action: The Future of Claims Management ,” Brief, August 2019 “Peak Performers: Using Business Cycles to Win in Germany, Switzerland and Austria,” Report, December 2018 “Procurement comes out of the shadows,” Financial Times, November 2018, Financial Times “A Smarter Approach to Procurement,” IndustryWeek, February 2017, Article