About Richard Expertise Private Equity AI, Insights, and Solutions Modern Marketing Experimentation at Scale Recent Insights “New Diligence Challenge: Uncovering AI Risks and Opportunities,” Brief, October 2025 “When Bots Say No, Customers Don’t Let Go,” Brief, September 2025 “How Customers Are Using AI Search,” Brief, August 2025 “How Synthetic Customers Bring Companies Closer to the Real Ones ,” Brief, June 2025 “Field Notes from the Generative AI Insurgency in Private Equity,” Global Private Equity Report,March 2025, Report