How to Do More with the Net Promoter Score®

While the Net Promoter Score produces a clear measure of an organization's performance through its customers' eyes, the Net Promoter System goes much further. Building on the score, it provides a reliable way to focus an entire organization on earning its customers' business every day.

Net Promoter^®, Net Promoter System^®, Net Promoter Score^® and NPS^® are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.