For most executives, recovery from the Covid-19 crisis will be less like restarting a business than starting a business. Hernan Saenz, leader of Bain's Global Performance Improvement practice, shares key questions leaders can answer to keep customers and employees safe, and emerge from the pandemic as a market leader.
Recovery from Covid-19 will require resilience as companies advance, retreat, adapt—and repeat as necessary.
As the global pandemic deepens and the human cost of Covid-19 rises, the novel coronavirus outbreak is sending shocks through the world economy. But across industries, companies can take action now to protect their employees and customers and minimize the economic damage.