His work with clients focuses primarily on operating model transformation. He is an expert on our proprietary Org Navigator diagnostic and other organization solutions. He also supports clients on broader transformation and performance improvement efforts, including field force optimization.
He has worked with clients in the UK, USA, Europe, India, and Australia across a broad range of industries, including utilities, financial services, and retail.
James leads various talent initiatives for Bain London, including our Senior Consultant professional development programme, and is a winner of our Maestro Award for coaching.
He holds an MBA from Harvard Business School where he graduated as a Baker Scholar, and an M.A. in Social and Political Science from the University of Cambridge.